Table of Contents

May 2024 - Archived Release Notes

Kristen Fiddes Updated by Kristen Fiddes

05/28/2024 18:38 CDT

Bug Fixes

  1. Resolved an issue where some payments made through sonarPay were succeeding without the transaction reflecting on the account; this could have caused another payment attempt, potentially resulting in a duplicate charge

05/23/2024 22:46 CDT

Bug Fixes

  1. Fixed an issue where a small portion of aged tickets imported from V1 instances without an existing account attached were not displaying correctly

05/21/2024 23:16 CDT

Improvements

  1. Introduced the ability to filter tickets by company; this option now exists as both a simple and advanced filter within the Ticketing module and the Tickets tab on customer and network site accounts

Bug Fixes

  1. Resolved an issue that was preventing users from pasting into text fields
  2. Resolved an issue where checking into a job wouldn't update the button from "Check In" to "Complete Job" until a manual refresh had been completed
  3. Corrected the format of logs related to email

05/16/2024 21:19 CDT

Bug Fixes

  1. Resolved an issue where the Bill Day was set incorrectly when an account was created and activated in the same workflow; this issue arose when a Billing Default was set with Anniversary Invoice Day chosen for Bill Day Mode and a number specified for Days Before The Account Activation Day

05/09/2024 19:44 CDT

Bug Fixes

  1. Resolved an intermittent issue causing jobs to occasionally vanish from the Dispatcher View
  2. Fixed an issue where where pasting using the keyboard function was unsuccessful during file uploads
  3. Fixed an issue where recurring credit services on multi-month billing accounts were not accurately accounted for as multi-month quantities

05/02/2024 19:09 CDT

Bug Fixes

  1. Fixed an issue where clicking on "x" to return to default sorting on Simple or Advanced Filters was not working
Note: The below Bug Fixes relate to our Invoice Template feature which is not yet available for everyone and instead is accessible to those beta testing only - for this reason, you should not see any changes to your Sonar environment.
  1. Corrected language in the Invoice Template feature by addressing a syntactically improper phrase
  2. Fixed an issue where an editor block in an Invoice Template could become stuck overflowing the page following a style change

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