Our Products & Services
Getting Started
First Time Setup
Getting Started With Jobs
Getting Started with Accounts
Getting Started with Inventory
Getting Started with Ticketing
Setting Sonar up for Billing
Baseline Configuration
How To: Using Sonar's Customer Portal
User Specific Resources
Accounts
Account Groups: Overview & Example Use Cases
Account List View: Overview
Account Management View: Overview
Account Overview Customization
Account Statuses: Overview & Example Use Cases
Account Types: Overview & Example Use Cases
Anchor & Linked Serviceable Addresses: Overview and Best Practices
Archiving an Account: Overview
CPUC Fixed Broadband Deployment by Address
Child Accounts: Best Practices & How Tos
Creating a New Account
Direct Messages: Overview
Disconnecting an Account
Disconnection Reason Management: Overview
FCC Broadband Data Collection (BDC) Filings: How Sonar Can Help
FCC Data Exports: General Overview and Usage
Future Serviceable Addresses: Overview
Lead Intake Form Processing
Notes & Tasks: Best Practices & Use Cases
Scheduled Events: Overview & Use Cases
Serviceable Addresses: Overview and Usage
Specify Account ID upon Creation
Using Sonar's FCC Broadband Label Generation Tool
Billing
ACH Batching: Overview
Accounts in Vacation Mode
Avalara: Overview & Setup
Batch Payments & Deposit Slips: Overview
Billing Calculator
Billing Defaults
Billing Settings
Building Packages
Building a Data Service
Canadian ACH tool
Changing Service Pricing in Sonar: Best Practices
Considerations When Using Avalara with Voice Services
Creating Discounts for Services and Packages
Delinquency Billing Best Practices
Delinquency Exclusions: Overview and Use Cases
Dual Data Services: Overview
Email Invoice Batch: Overview
General Ledger Codes: Overview
General Transactions: Best Practices
How Sonar Prorates Billing
How to Take Bank Account Payments
How to: Adding a Service to an Account
Invoice Templates: Overview
Leveraging PayPal as a Payment Method in Sonar
Manual Transactions
Multi-Month Billing & Multi-Month Services
Print to Mail
Printed Invoice Batches: Overview
Services: Overview
Setting Up Payment Methods and Taking Payments
Setting up Bank Account & Credit Card Processors
Taxes Setup
Usage Based Billing Policies: Overview and Usage
Usage Based Billing Policy Free Periods: Overview and Usage
Using Tax Exemptions - How To
Communication
Communications: Call Logs Overview & Best Practices
Communications: Messages Overview
Email Variables & Conditions
Message Categories: Overview & Use Cases
Phone Number Types: Overview and Use Cases
Saved Messages: Overview
Setting up an Outbound Email Domain
Trigger Explanations
Triggered Messages: Setup
Using Outbound SMS
Using the Mass Message Tool
Companies
How to: Setting Up a Company in Sonar
Managing Multiple Companies in Sonar: Best Practices
Rebranding your Sonar Instance
Financial
Contract Templates
Invoice Attachment Use Cases & PDF Examples
Invoice Messages: Overview & Use Cases
Invoices in Sonar: Examples, Creation & Contents
Integrations
Atlas Digital CORE Integration
Calix Cloud Data Field Mappings
Calix SMx Integration: Overview
CrowdFiber Integration
External Marketing Providers
GPS Tracking Providers: Overview
GoCardless Integration: Overview & Setup
How to Connect Cambium to your Sonar Instance
How to Connect Preseem to your Sonar System
How to: Using Webhooks in Sonar
Integrating with Calix Cloud
RemoteWinBox - Integration with Sonar
Sonar Retain: AI-Powered Customer Retention & Quality Intelligence
The Sonar Field Tech App
Tower Coverage Integration: Overview
VETRO FiberMap V2 Integration: Overview
VETRO FiberMap V3 Integration: Overview
Webhooks in Sonar: Basic PHP Example
iCalendar Integration
Inventory
Inventory List View: Overview
Inventory Model Management: General Overview
Network Inventory: How-to & Usage Guide
Segmentable Inventory: How-to & Usage Guide
Setup of Inventory: Manufacturers, Categories, and Assignees
Tracking and Using Consumable Inventory
Jobs
Applying Task Templates to Jobs
Edit Job Options
Example Jobs & Templates
Geofences: Overview
Job Types: Best Practices
Jobs and Scheduling: Overview
Scheduling How-to: Creating and Booking a Job
Scheduling Week View: Overview
Setting Up Schedules General Overview
Mapping
Misc.
Combining Custom Fields & Task Templates for Information Storage
Custom Fields Overview & Use Cases
Custom Links: Overview
Task Templates Overview & Use Cases
Monitoring
Building Alerting Rotations
Building a Monitoring Template
Poller Troubleshooting
Pollers: General Overview, Deployment Strategy, Build Out & Setup
Networking
Adtran Mosaic Cloud Platform Integration: Overview
Assigning RADIUS Addresses
Assigning an IP Address Using Sonar's IPAM: How to
Automating IP Assignments, Data Rates, and Network Access in Sonar
Building Address Lists
Building RADIUS Groups
Building a Device Mapper
Cable Modem Provisioning
Controlling Customer Speeds with Sonar: General Overview
DHCP Delivery
Data Usage Available Methods
Finding your OIDs
How Sonar Communicates - Egress IPs Explained
IP Assignments & Sonar
IPAM: Basic Setup
IPAM: Overview
LTE Integration
MikroTik as an Inline Device: Integration With Sonar
MikroTik: Controlling Access
MikroTik: Controlling Speeds
MikroTik: Setting Up a Sonar Controlled DHCP Server
Netflow On-Premise Integration: Setup and Overview
Network Dashboard: Overview
Network Sites: Management View Overview
PacketLogic: Integration With Sonar
Pulse, Polling, and PHP
RADIUS: Build-Out & Integration with Sonar
RADIUS: Building Reply Attributes
Setting Up CoA Proxy
Sonar Flow
Sonar IP Addressing
Using Multiple Network Devices in Sonar
Purchase Orders
Release Notes
Reporting
Enhanced Business Intelligence - Tips & Tricks for Advanced Users
How To Enhance Your Reporting With Custom Field Data
Report Licenses
Sonar's Business Intelligence: Overview
Understanding Sonar Reports
Using Sonar DataConnect to Connect BI Applications with Your Sonar Instance
Security
Application Firewall: General Overview and Best Practices
Auth0: Overview
Multi-Factor Authentication: Overview
Password Policy In Depth
Removing a Terminated Employee In Sonar
Role Creation using GraphiQL
User Role Creation & Best Practices
Users: Overview
Sonar Billing
sonarPay
sonarPay Canada Disbursements: Overview
sonarPay Chargebacks & Disputes: Overview
sonarPay Disbursements: Overview
sonarPay Monthly Statement: Overview
sonarPay Overview
sonarPay Reversals, Voids, & Refunds: Overview
sonarPay: Token Migration Process
System
A Deeper Dive into the New Sonar API
API Calls Using Third Party Applications: Personal Access Tokens
Browser Compatibility and Minimum Hardware Requirements for Sonar
Consuming the Sonar API
Controlling Your Landing Page: Personal Preferences
Customizing Your Customer Portal
Date/Time Picker: Overview
Dynamic Time Zones in Sonar
Filtering: Overview
Frequently Used Terms
Getting Your Data into Sonar
GraphQL Rate Limiting Overview
How To Use GraphiQL to Understand the Sonar API
How Your Data is Backed Up
How to Best Use Global Search
Interacting with Files via the API
Introducing the New Sidebar
Main Menu: Overview
Mutations in the Sonar API
Notification Preferences
REST API Wrappers for V1 Compatibility
SMS Notifications
Sonar's Rich Text Editor
System Settings: Overview
The New Sonar API
Troubleshooting the Customer Portal
Upgrading your Ubuntu OS - Customer Portal Upgrades
User Profile: Your Personal User Settings
Ticketing
Advanced Ticketing Features
Canned Replies Examples & Templates
Canned Reply Categories
Exploring Ticket Groups
How Sonar Manages Spam Tickets
How to Integrate Inbound Mailboxes with Slack
Inbound Mailboxes Example Build
Ticket Categories: Overview
Ticketing: Overview
Using Parent Tickets
Voice
API Changes for Voice Billing
Best Practices to Remain CPNI Compliant
Billing Voice Services in Sonar
Deploying Voice Services in Sonar
Working With the Sonar Team & Additional Resources
Sonar's Security Practices & Certifications
Sonar and General Data Protection Regulation (GDPR)
Sonar's Security Strategies
Technical Security Overview
Best Practices for Fast Tracking a Support Request
Feedback Portal / Suggest a Feature
Learning with Sonar: Tools and Resources
New Client Training Overview
Sonar Casts Table of Contents
Submitting Bugs vs. Feature Requests
The Sonar Community Forum
The Sonar Status Page
Third Party Customer Support Referrals
Table of Contents
- All Categories
- Integrations
- Atlas Digital CORE Integration
Atlas Digital CORE Integration
Updated
by Rick Seemann
Read Time: 3 mins
Automate Broadband Sales with Atlas Digital Group + Sonar
Accelerate sales. Reduce errors. Close the loop.
When a customer places an order, you want everything to work. No delays. No dropped steps. Just smooth handoffs from your website to your back office.
That’s what you get when you connect Atlas CORE to Sonar.
CORE gives you a conversion-optimized, rules-based sales engine across all channels. Sonar handles your billing, provisioning, and customer management. Together, they create one clean pipeline from sale to install— fully automated and trackable.
How the integration works
Here’s what can happen when you connect Atlas CORE to your Sonar instance:
- A customer places an order through your CORE-powered buyflow.
- CORE sends that order data to Sonar in real time using API calls.
- Using CORE’s data, Sonar creates the customer account, associates the products and services, schedules the install, and can even initiate billing.
- Successful automations are automatically synced back to the CORE ordering system.
You don’t have to rekey data. You don’t have to follow up manually. The entire process runs on its own.
What you gain
Fewer errors
When you rely on manual handoffs between systems, things break. Wrong products assigned. Mistyped information. Delayed installs.
This integration fixes that. Your data flows automatically—accurately and instantly.
Faster installs
No more waiting to get an order into your billing system. Sonar gets the order the second it’s placed. That means faster activation and fewer missed opportunities.
Lower ops cost
Automation cuts down on labor. Your team spends less time managing systems and more time improving service.
Better visibility
With Atlas CORE and Sonar connected, you can track orders across the full lifecycle—from click to install. You’ll see what’s working and where to improve.
“Our team designed this integration to eliminate friction after the sale. We want our operators to focus on growth, not data entry. With our successful integration to Sonar’s powerful API, our clients are able to streamline their back-office in a remarkable way.”
— Chad Neuhaus, COO, Atlas Digital Group
Why this matters now
Broadband providers are under pressure. You’re competing for limited attention. You’re deploying capital fast. You need every system to work together.
Most operators still treat sales and provisioning like separate workflows. That’s a mistake.
With Atlas CORE + Sonar, you connect your digital storefront to your operational engine. It’s one continuous system—and it works at scale.
In 2024, operators that automated post-sale provisioning saw 23–37% faster time to install, according to internal Atlas benchmarks. Operators using CORE’s address-level targeting + Sonar’s provisioning reduce fallout and improve install accuracy by 30–40%.
What’s next?
If you’re already a Sonar customer, you can connect your system to Atlas CORE and be fully operational in a matter of weeks. You don’t need to rebuild anything. Just bring your team, your Sonar instance, and your operational goals.
Already using CORE? We’ll scope the integration into your launch or ongoing ops work.
If you’re new to both, we’ll walk you through what a fully automated sales and provisioning flow looks like.
Reach out. Let’s connect the dots.
FAQ
Why should I consider Atlas CORE?
Atlas CORE improves sales conversion by 3–5x compared to legacy tools. It creates smarter, faster sales experiences that help you turn more website traffic into paying subscribers—without adding complexity to your operations.
You’ll also streamline order flow into your back-office systems and get full visibility into what’s working. CORE isn’t just about taking orders—it’s about accelerating growth with better sales execution, personalization, automation, and data.
Does this replace my provisioning or billing systems?
No. Sonar stays your system of record. CORE just feeds it clean order data automatically.
What data gets passed?
Order type, address, package info, install preferences, payment details, and customer metadata.
What happens when serviceability changes?
CORE’s rules engine can update offers in real time. When serviceability statuses change for a particular address or market, our availability system adjusts automatically, ensuring accurate results and offers are presented with each address check.
What if I have other tools connected to Sonar?
No problem. CORE is designed to work alongside your CRM, marketing, and GIS tools. It won’t interfere.