sonarPay
How to Find Your Processing Rates in the sonarPay Portal
This article explains how to find your processing rates in the sonarPay portal. Use these steps when you want to review your credit card and ACH rates on your own.
Reconciling sonarPay Disbursements with Bank Deposits
This article explains how to reconcile sonarPay deposits with the payments recorded in Sonar. It is useful for understanding why bank deposits may not match daily payment totals and how to trace a deposit back to the transactions included in it.
What to Expect After sonarPay Enrollment
Completing your sonarPay enrollment is the first step in moving your payments onto sonarPay, not the last. This article maps out what happens next so you know what to expect, how long it takes, and what you can do now to keep things moving.
sonarPay Canada Disbursements: Overview
This article will provide a basic overview of the sonarPay Canada Disbursements dashboard within your Sonar instance.
sonarPay Chargebacks & Disputes: Overview
This article will walk you through how to view and track the status of your chargebacks and disputes within your instance.
sonarPay Disbursements: Overview
This article will provide a basic overview of the sonarPay Disbursements dashboard within your Sonar instance.
sonarPay Migration: Approving Your Match & Going Live
This article explains Stage 4 of the sonarPay migration process: approving your matched payment methods and going live. It is useful for understanding what written approval means, what happens after approval, and which risks to review before cutover.
sonarPay Migration: The Token Transfer & Matching Process
Once your payment tokens have been released by your previous processor, your migration moves into the transfer and matching stage. This article explains what happens during this stage, what you will receive, and the one action that belongs to you: following up on any payment methods that could not be matched.
sonarPay Monthly Statement: Overview
This article will break down the monthly statement for sonarPay and explain where the numbers are coming from.
sonarPay Overview
Sonar is excited to offer sonarPay, which is a fully integrated payments' solution for internet service providers.
sonarPay Reversals, Voids, & Refunds: Overview
This article will provide you with the process on how to complete a reversal on a subscriber's account and then voiding the payment through sonarPay.
sonarPay: Token Migration Process
This article explains how to request a token migration from your current payment processor. It is useful for understanding what to request, what documents to include, and what to do after your provider responds.
