Table of Contents

How Sonar Bills Your Instance

Alex Moore Updated by Alex Moore

Read Time: 1 min

Sonar bills on a monthly basis and the price you pay is determined by the peak number of active customers you have within your instance for that month.  For example, if you have 200 active subs on the 25th of the month but 195 by the end of the month, you will be billed for 200 subscribers that month.

An active customer is defined as a customer that meets one of the following conditions:

  • has an active account status
  • has a device or authentication information associated with their account that allows for service provisioning or monitoring
The minimum charge for Sonar is $249.95 per instance.
There is also a $150 reconnection fee for any instance that has been shut down due to non-payment and needs to be turned back up.

For an in-depth breakdown of the cost, information on what the price includes, or to try out our interactive price calculator, navigate over to our Pricing page on the Sonar website.

How did we do?

Best Practices for Fast Tracking a Support Request

The Sonar Forum