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A Deeper Dive into the New Sonar API
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Consuming the Sonar API
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How To Use GraphiQL to Understand the Sonar API
How Your Data is Backed Up
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Introducing the New Sidebar
Mutations in the Sonar API
Notification Preferences
REST API Wrappers for V1 Compatibility
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Sonar's Rich Text Editor
System Settings: Overview
The New Sonar API
Troubleshooting the Customer Portal
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User Profile: Your Personal User Settings
Ticketing
Advanced Ticketing Features
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Exploring Ticket Groups
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Ticket Categories Best Practices & Example Build
Ticketing: Overview
Using Parent Tickets
Voice
API Changes for Voice Billing
Best Practices to Remain CPNI Compliant
Billing Voice Services in Sonar
Deploying Voice Services in Sonar
Working With the Sonar Team & Additional Resources
Sonar's Security Practices & Certifications
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Sonar and General Data Protection Regulation (GDPR)
Sonar's Security Strategies
Technical Security Overview
Best Practices for Fast Tracking a Support Request
Feedback Portal / Suggest a Feature
Learning with Sonar: Tools and Resources
New Client Training Overview
Sonar Casts Table of Contents
Submitting Bugs vs. Feature Requests
The Sonar Community Forum
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Third Party Customer Support Referrals
Table of Contents
- All Categories
- Monitoring
- Building a Monitoring Template
Building a Monitoring Template
Updated by Saied Ahadi
Read Time: 5 mins
What is a monitoring template:
A monitoring template in Sonar is a template that can be applied to specific device models or deployment types to monitor them.
Creating your monitoring template
Monitoring Template creation occurs in multiple stages upon accessing the Settings page and clicking on the Create Network Monitoring Template button:
- Name: The name of the monitoring template. The name should describe what kind of device you will monitor.
- Collecting Interface Statistics: Having this box checked will gather specific stats for this device. For example, it will try to get all the MAC addresses associated with this device and certain stats like the speeds or throughput for each port.
- To view your Interface statistics, you will need to go into the Pulse tab under the Network Site management page and click on a device. This will populate a sidebar reflecting the device interface information.
- ICMP Monitoring: When ICMP monitoring is enabled, you can define the latency threshold and packet loss threshold. If any of the above conditions are met or exceeded, the device is considered down in Sonar.
- SNMP Monitoring: SNMP monitoring allows for better monitoring of your devices. When SNMP monitoring is enabled, you need to define the version supported by your device, and also the community string. A community string functions like a password.
- Version 1: The oldest SNMP version available. All devices support this version, although it is not the most secure and should not be used if version 2c or 3 is available. Note: all Ubiquiti devices support v1 only.
- Version 2c: Version 2 is the most popular version being used, and it supports 64 bit counters.
- Version 3: is the newest and most secure version of SNMP. It is important to note that not all devices support V3.
Editing Your Monitoring Template
Once you've created your monitoring template, you can then edit the information and settings associated with it by clicking “Edit” on the corresponding line item. A new page will populate with the following tabs:
- General Settings allow you to rename the template and enable “Collect interface statistics for devices associated with this template”.To view your Interface statistics, you will need to go into the Pulse tab under the Network Site management page and click on a device. This will populate a sidebar reflecting the device interface information.
- Inventory Models allow you to add previously created inventory models that will be targeted for monitoring by that specific template. It is recommended to only monitor one manufacturer per template, as mixing manufacturers will make selecting the OIDs more difficult.
- Add Inventory Model button allows you to add individual inventory models for the monitoring template.
- ID column provides the identification number assigned to the inventory model for the monitoring template.
- Manufacturer column provides the name of the inventory manufacturer for the model selected.
- Title column provides the name of the inventory model selected.
- Category column provides the inventory category for the model selected.
- Delete button will remove the selected model from the monitoring template.
- Sidebar detail panel provides detailed information on the inventory model that is selected for the monitoring template.
- Deployment Types allow you to add further filtering to your monitoring template, allowing you to monitor specific deployments of the previously selected inventory models.
- Add Deployment Type button will provide a pop up window which allows you to select the correct deployment type for the inventory being assigned to the monitoring template.
- ID column provides the identification number assigned to the deployment type for the monitoring template
- Name column provides the name identification for the type of deployment that is selected.
- Model column provides the name of what model of inventory is selected with this monitoring template.
- Inventory Items column displays the number of inventory items that are set to that specific deployment type.
- ICMP Settings allow you to adjust the ICMP settings used when initially creating the monitoring template. Including enabling/disabling this setting and adjusting the latency threshold and loss threshold fields.
- SNMP Settings allow you to adjust the SNMP settings used when initially creating the monitoring template.
- SNMP Graphs provide access to creating an SNMP graph for your monitoring template, which we'll touch on further below.
Creating a SNMP graph
When you create a SNMP graph, you can specify one or multiple OIDs to be graphed. Generally, it is recommended to input and graph OIDs that match a certain criteria (e.g., rate, power, etc.)
When you create a graph, you are given three options on how the graph will be displayed.
Area Graph:
Bar Graph:
Line Graph:
Customizing your graphs
Once you have the correct OID, back in Sonar Monitoring Graphs, click on Edit SNMP OID. Then, type a SNMP OID name and OID copied from the Ireasoning MIB browser. In here you can specify if you want the info to be displayed as a table rather than a graph, and specify if there is a unit of measurement (for example download or upload speed kb/s). If you wanted this info to convert to something else, you can define the unit of measurement and what number to divide it by. Lastly, you will choose what color the graph will be displayed.
Viewing your SNMP / ICMP Results
Once you've configured a Monitoring Template and a Poller, the results will be viewable via a few different locations:
- From Inventory > Inventory Items and by clicking on the arrow relating to the selected line item. This will populate a sidebar reflecting historical graphs of the ICMP and SNMP information.
- From Network > Dashboard and by clicking on the arrow relating to the selected line item. This will also populate a sidebar reflecting historical graphs of the ICMP and SNMP information.
- When viewing a customer's account, navigate to Network & Inventory > Inventory Items and click on the arrow relating to the inventory item you wish to view further. Once again, this will populate the same sidebar as the other two methods.
- Each serviceable address has access to this information too by selecting Inventory Items on the management overview page and opening the same sidebar from there.