Table of Contents

Release Notes

Simon Westlake Updated by Simon Westlake

Update 11/29/2021 17:44


  1. Updated the behavior for notifications related to ticketing - previously, all ticket group members would be notified of any activity, whereas now the notifications will work as follows
    1. For a ticket reply or comment, only the ticket assignee will be notified
    2. When a ticket is created or updated, if it has an assignee, only that person will be notified; if it does not have an assignee but has a group, then the group users will be notified
    3. Users will not receive notification for their own activity
  2. Added the ability to filter by "Contact has Preferred Language set" within the mass email tool

Bug Fixes

  1. Fixed an issue where certain fields could not be unset via the GUI when editing/creating job types
  2. Fixed an issue where services and packages were not being filtered correctly when creating a scheduled event for an account
  3. Fixed an issue that was preventing an applied geofence from being unset via the GUI for schedule availabilities
  4. Fixed an issue that was causing the 'Level' filter for logs on an account to have their description displayed instead of the values "Info", "Error", or "Critical"

Update 11/23/2021 19:14

Bug Fixes

  1. Fixed an issue that was causing the 'Amount' variable to not display in the proper format in payment receipts

Update 11/23/2021 16:10

Bug Fixes

  1. Fixed an issue where custom fields of type 'date' would allow for invalid dates when entered via GraphiQL
  2. Fixed an issue where changing the ticket ID in the URL and then navigating into that ticket's page would result in not all of the information being correctly updated within the GUI
  3. Fixed an issue where the "Past Due Stamp" checkbox would not remain checked in the system settings GUI even after being enabled
  4. Fixed an issue that was causing some instances to be missing historical fractional debits within the reporting module

Update 11/18/2021 12:13

New Features

  1. Updated filtering throughout the Sonar instance and implemented the ability to create and save views; users can now create customized views and make them available to other users, access preloaded public views, and have their view settings persist when they navigate elsewhere in the instance
    For more information on the new Saved Views feature, take a look at the documentation here: Filtering: Simple vs Advanced

Update 11/15/2021 17:58

Bug Fixes

  1. Fixed an issue that was causing the service feature "Display on invoice if amount is zero" to not work as expected with parent/child accounts
  2. Fixed an issue that was preventing reports and explores (in reporting) from being accessed if they contained certain data models, including network sites and services

Update 11/13/2021 13:18


  1. Implemented support for proration with the voice billing feature

Bug Fixes

  1. Fixed an issue where disconnecting RADIUS sessions wouldn't update the GUI to reflect "Pending" until the page was refreshed

Update 11/12/2021 19:24

Bug Fixes

  1. Fixed an issue that was causing debit transactions to not appear on an account when adding a prorated service or when generating an initial invoice for an account

Update 11/05/2021 17:52

Bug Fixes

  1. Fixed an issue that was causing company logos to not be aligned correctly on invoices

Update 11/03/2021 18:35

Bug Fixes

  1. Fixed an issue that was preventing data usage on an account from being edited through the GUI
  2. Fixed an issue that was causing the credit card processor creation modal to ignore checkmark preferences set by the user
  3. Fixed an issue causing improper formatting on the last page of 3-page invoices
  4. Fixed an issue where the price of an adjustment service was not being displayed within the table on the Services screen
  5. Added a new table to reporting for RADIUS Session information
  6. Fixed an issue where editing a network poller monitoring a large number of subnets would cause the form to break
  7. Fixed an issue where log entries would still display and link to entities even after the entity was deleted
  8. Fixed an issue where some instances migrated from V1 to V2 would be unable to save system settings

You can view Archived Release notes here | Archived Release Notes

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