Table of Contents

Release Notes

Kristen Fiddes Updated by Kristen Fiddes

12/10/2024 20:09 CST

New Features

  1. The Account Overview page can now be customized at the user level.

    To read more about this change, click here.
  2. Enable MFA in your user settings to require a second form of authentication for all logins.

    To read more about this feature, click here.

Improvements

  1. Improved the Account Overview page to enhance data loading
  2. Introduced an All Logs table within Settings
  3. Added an SMS Outbound Messages table in the Correspondence tab on customer accounts
  4. Enhanced transaction data for sonarPay payments to meet Level 2 processing requirements where applicable
  5. Updated API documentation for scheduling events to clarify the use of UTC time
  6. Added a new Billing Setting, "Prorate Account Delinquency Status Change," to control proration when an account's status changes due to delinquency
  7. Avalara taxes now automatically use the associated company’s name to populate the Company Identifier and Business Class based on your ISP Type (ILEC or non-ILEC)

Bug Fixes

  1. Fixed an issue where account delinquency changes were not consistently updating in Calix SMx
  2. Resolved a problem that caused the Transactions table to fail to load when a large number of child accounts were linked to a parent account

12/03/2024 19:31 CST

Improvements

  1. Expanded the available Avalara tax types
  2. Improved sonarPay's credit card management capabilities to automatically update card information when available. When the 'Delete Expired Credit Cards' setting is enabled, sonarPay will also remove expired or invalid cards
  3. Updated the refund modal to include a warning about potential issues when refunding a bank account payment before the funds have fully cleared

Bug Fixes

  1. Resolved an issue that prevented users from unchecking the 'Restrict values that can be entered?' checkbox when editing custom fields
  2. Fixed an issue that was affecting the display of payment status details in the Account Log
  3. Fixed an issue that could cause duplicate IP address assignments and RADIUS sessions

11/26/2024 20:52 CST

Improvements

  1. Enhanced the process for looking up FIPS codes to minimize disruptions during FCC outages
Note: The following improvement applies to our Netflow On-Premise solution, which is currently in beta and not available to all users. You should not see any changes to your Sonar environment if you are not part of the beta.
  1. Improved the display of Netflow On-Premise statistics to automatically scale byte values

Bug Fixes

Note: The following fix applies to our Adtran Mosaic Cloud integration, which is currently in beta and not available to all users. You should not see any changes to your Sonar environment if you are not part of the beta.
  1. Fixed an issue that caused Adtran Mosaic Cloud audit notifications to display incorrectly

11/20/2024 20:52 CST

Improvements

  1. Redesigned table filters and their search functionality with a unified filter system
    To read more about this change, click here
Note: The following improvement applies to our Adtran Mosaic Cloud integration, which is currently in beta and not available to all users. You should not see any changes to your Sonar environment if you are not part of the beta.
  1. Enhanced the Adtran Mosaic Cloud integration to prevent editing during synchronization—including both in-progress and queued

Bug Fixes

  1. Fixed an issue that prevented historical data from displaying correctly in SNMP graphs

11/12/2024 23:35 CST

Improvements

  1. Updated the error message displayed when a payment cannot be voided; the message now directs you to process a refund
  2. Added a new 'Customizations' model in Reports, enabling Sonar staff to create custom reports with greater flexibility
Note: The following improvement applies to our Calix Cloud integration, which is currently in beta and not available to all users. You should not see any changes to your Sonar environment if you are not part of the beta.
  1. Enhanced the Calix Cloud integration to allow contacts to opt out of Calix marketing campaigns

Bug Fixes

  1. Resolved an issue that caused some refunds processed through PayGate to incorrectly display an error message
  2. Fixed an issue where the sidebar on the Transactions tab of an Accounts Billing page was not displaying the correct details for some transactions
  3. Fixed an issue that prevented users from setting delinquency statuses when creating new Anchor Billing Defaults
  4. Resolved an issue where the late fee message was incorrectly displayed on invoices associated with account types excluded from late fees
  5. Addressed an issue that contributed to recent performance issues

11/05/2024 20:24 CST

Improvements

  1. Enhanced Data Usage graphs for improved performance and accuracy
  2. Added the mutation InventoryItemDeviceStatus for setting the status of inventory items
  3. Optimized how errors are handled during billing calculations, thereby improving process efficiency

Bug Fixes

  1. Resolved an issue that contributed to recent performance issues

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