Table of Contents

Release Notes

Kristen Fiddes Updated by Kristen Fiddes

09/10/2024 20:14 CDT

Improvements

  1. Introduced the ability to manually update how often Expiring Services should run a customer account—when editing an Expiring Account Service, a new field titled "Number of times billed" is now present
  2. Refined IP assignment rules, allowing IPs from subnets and pools to be assigned to Accounts, Inventory Items, Inventory Items Model Field Data, and Uninventoried MAC Addresses

Bug Fixes

  1. Corrected an issue where the Users Here icons would disappear after navigating away from the Overview on Accounts and Network Sites

09/03/2024 18:05 CDT

Bug Fixes

  1. Resolved a problem where inventory added via CSV files was not fully synced with Calix SMx
  2. Fixed an issue where creating a Printed Invoice Batch displayed a success message for invoices that weren't enabled to be printed
  3. Resolved a problem that triggered an error when attempting to save Anchor/Linked Billing Defaults after removing field values
  4. Fixed an issue where the account name reflected in the browser tab did not update when changing accounts using the Global Search tool or by updating the URL

08/27/2024 21:41 CDT

Improvements

  1. Refined the language in the customer portal when adding a new payment method—"Street Address" is now labeled as "Billing Address"
  2. Updated the label for "Entity" in Advanced Filters to "Entity ID"

Bug Fixes

  1. Corrected an error where CVV Check and AVS Check fields incorrectly appeared for transactions unrelated to sonarPay
  2. Resolved a problem that prevented Generic Parameters on Account Voice Services from being viewed
  3. Fixed an issue where some sonarPay payments incorrectly appeared as failed with the message "Empty Reply from Server"
  4. Resolved a problem that prevented customers with Packages from accessing the customer portal

08/26/2024 08:24 CDT

New Features

  1. Our Invoice Template feature is now available to all instances. This feature provides you the ability to create and customize your invoices to best reflect your brand. The templates you create can be applied at an instance, company, or account type level.

    To read more about this new feature, please refer to our knowledge base documentation here.

08/20/2024 18:36 CDT

Bug Fixes

  1. Solved an issue causing delayed reporting of information from SMx to Sonar—status, MAC address, and IP assignments should now stay in sync
  2. Fixed an issue where mass messages were sent without attachments (if applicable)
  3. Fixed an issue where CSS in the raw body of an email was causing visual issues with the Tickets sidebar

08/16/2024 17:34 CDT

Bug Fixes

  1. Rectified an issue that was causing slow performance

08/13/2024 19:42 CDT

New Features

  1. Introduced an integration with Adtran's Mosaic platform
    Note: This feature is currently available only to those in our closed beta. You should not see any changes to your Sonar environment if you are not part of the beta.

Improvements

  1. Enhanced the visibility of Linked Account transactions when viewing the Transactions table on the Anchor Account—a linked symbol and the Linked Account name will now display in the Account column
  2. Added functionality to include Late Fee Invoices in Printed Invoice Batches and Print to Mail Batches—this option is defaulted to off but can be enabled via Billing Settings
  3. Introduced a payment confirmation message that appears when manually entering credit card or bank account payments

Bug Fixes

  1. Corrected an error that prevented call detail records (CDRs) from being created when using new prefixes
  2. Resolved an issue that prevented Linked Accounts from being activated when the Anchor Serviceable Address was inactive/unused and not utilizing Wholesale Billing
  3. Fixed an issue that caused the Calix Cloud subscribe sidebar to not show when clicked

08/07/2024 00:49 CDT

Improvements

  1. Introduced the ability to clone Billing Defaults
  2. Implemented GraphQL rate limiting per-user on a per-minute basis
  3. Payments processed through sonarPay are now initially set to a "Pending" status prior to final processing
Note: The below Improvements relate to our Invoice Template feature which is not yet available for everyone and instead is accessible to those in beta testing only - for this reason, you should not see any changes to your Sonar environment.
  1. Refined the placeholder text in the invoice message block
  2. Improved the appearance of error callouts to ensure it's clear which pages need further attention

Bug Fixes

  1. Resolved an issue that prevented DHCP Servers and Inline Devices from automatically syncing when they came back online after a period of downtime
  2. Resolved an issue causing slow save times when making changes via the Dispatcher View
Note: The below Bug Fixes relate to our Invoice Template feature which is not yet available for everyone and instead is accessible to those in beta testing only - for this reason, you should not see any changes to your Sonar environment.
  1. Corrected editor styles that caused links, phone numbers, and tax IDs to be underlined
  2. Removed placeholder text from the "Amount Enclosed" block
  3. Removed unnecessary commas in the header

You can view Archived Release notes here | Archived Release Notes

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