Table of Contents

Release Notes

Kristen Fiddes Updated by Kristen Fiddes

11/12/2024 23:35 CST

Improvements

  1. Updated the error message displayed when a payment cannot be voided; the message now directs you to process a refund
  2. Added a new 'Customizations' model in Reports, enabling Sonar staff to create custom reports with greater flexibility
Note: The following improvement applies to our Calix Cloud integration, which is currently in beta and not available to all users. You should not see any changes to your Sonar environment if you are not part of the beta.
  1. Enhanced the Calix Cloud integration to allow contacts to opt out of Calix marketing campaigns

Bug Fixes

  1. Resolved an issue that caused some refunds processed through PayGate to incorrectly display an error message
  2. Fixed an issue where the sidebar on the Transactions tab of an Accounts Billing page was not displaying the correct details for some transactions
  3. Fixed an issue that prevented users from setting delinquency statuses when creating new Anchor Billing Defaults
  4. Resolved an issue where the late fee message was incorrectly displayed on invoices associated with account types excluded from late fees
  5. Addressed an issue that contributed to recent performance issues

11/05/2024 20:24 CST

Improvements

  1. Enhanced Data Usage graphs for improved performance and accuracy
  2. Added the mutation InventoryItemDeviceStatus for setting the status of inventory items
  3. Optimized how errors are handled during billing calculations, thereby improving process efficiency

Bug Fixes

  1. Resolved an issue that contributed to recent performance issues

10/29/2024 22:45 CDT

New Features

  1. We've transitioned our direct data access solution to beta

    This feature provides direct access to your data within our Snowflake data warehouse for custom analysis and reporting with your BI tools
Note: You should not see any changes to your Sonar environment unless you are part of the beta

Improvements

  1. Introduced the ability to add Calix provisioning details when creating Scheduled Events to add a service or package
  2. Improved security practices around the password reset functionality
  3. Sales tax will now be included with sonarPay credit card payments where applicable

Bug Fixes

  1. Corrected an issue that prevented some addresses from validating with our Tower Coverage integration
  2. Fixed a problem where statements incorrectly listed all prior invoices as unpaid
  3. Resolved an issue that allowed past dates to be selected as a Proration Date when deleting a package from an account
  4. Addressed an issue that prevented the ability to save changes made in the Edit Alerting Rotation Day modal

10/22/2024 20:09 CDT

New Features

  1. We've launched our Netflow On-Premise solution
Note: This feature is currently available only to those in our closed beta. You should not see any changes to your Sonar environment if you are not part of the beta.

Improvements

  1. Introduced the new query account_ip_assignments that will allow you to retrieve all IP addresses assigned to an account
  2. Added a new field to the Vetro FiberMap integration to allow synchronization of serviceability status from map features.
Note: The following improvement applies to our Calix Cloud integration, which is currently in beta and not available to all users. You should not see any changes to your Sonar environment if you are not part of the beta.
  1. Updated the Calix Cloud integration to use the Calix Account column for improved accuracy

Bug Fixes

  1. Fixed an issue that could cause Vetro FiberMap incremental synchronization to require a full resynchronization following an error—now, synchronization will resume from the last successful point

10/18/2024 14:00 CDT

Bug Fixes

  1. Resolved an issue that prevented late fees from being applied when using a percentage-based late fee with a $0 base fee

10/15/2024 19:16 CDT

Improvements

  1. Introduced the ability to associate Contract Templates with Job Types—this can be done through both the Create Job Type and Edit Job Type modals
Note: The following improvement applies to our Adtran Mosaic Cloud integration, which is currently in beta and not available to all users. You should not see any changes to your Sonar environment if you are not part of the beta.
  1. Refined the messaging in the Audit Result Help modal to provide clear instructions on what requires attention

Bugs Fixes

Note: The following bug fix applies to our Adtran Mosaic Cloud integration, which is currently in beta and not available to all users. You should not see any changes to your Sonar environment if you are not part of the beta.
  1. Fixed an issue that prevented fields from loading within the Create Mosaic Cloud Platform Integration and Edit Mosaic Cloud Platform Integration modals

10/09/2024 21:44 CDT

Improvements

  1. Standardized the case sensitivity of Boolean values to meet the requirements for Calix SMx R24.3.0
Note: The following improvement applies to our Calix Cloud integration, which is currently in beta and not available to all users. You should not see any changes to your Sonar environment if you are not part of the beta.
  1. Added support for service group tiers to our Calix Cloud integration

Bug Fixes

  1. Fixed an error that caused failed autopayments processed via SonarPay to retry incorrectly—now, retries will only occur when an empty reply is received from the payment processor

10/02/2024 21:35 CDT

Improvements

  1. Updated the cancel buttons within the Void Payment and Refund Payment modals to display as "Cancel Void" and "Cancel Refund" respectively
  2. Adjusted the refund logic to ensure the option appears in the dropdown next to a transaction, regardless of the transaction's processor status
Note: The following improvement applies to our Calix Cloud integration, which is currently in beta and not available to all users. You should not see any changes to your Sonar environment if you are not part of the beta.
  1. Added support for region/location to the Calix Cloud integration

Bug Fixes

  1. Fixed an issue that prevented CDRs with short codes from validating
  2. Removed an outdated jQuery package
  3. Modified queue configuration to improve webhook processing times
  4. Fixed a bug that prevented payments made with sonarPay from being voided after the associated payment method has been deleted
  5. Improved error messaging for invalid webhooks URLs, provided clearer information to assist in troubleshooting

You can view Archived Release notes here | Archived Release Notes

How did we do?

Archived Release Notes

Contact