Table of Contents

Release Notes

Kristen Fiddes Updated by Kristen Fiddes

04/08/2025 20:23 CDT

Improvements

  1. Updated the main menu navigation bar color scheme to improve readability and accessibility
  2. Updated the Accounts icon in the main menu navigation bar for improved visual recognition
  3. Added additional data points for sonarPay transactions, including card type and fee structure details, to support more comprehensive reporting
  4. Updated sonarPay branding and labeling in the Create Credit Card Processor and Create Bank Account Processor modals for consistency across the instance
  5. Updated the 'States to Include in Tax Calculation' field in the Edit Tax Calculation Method modal to display states in alphabetical order
  6. Updated the Chargebacks & Disputes page to display the correct payment portal link based on whether sonarPay or sonarPay Canada (Beta) is in use

Bug Fixes

  1. Resolved an issue preventing the selection of alternate API URLs for the Linxup GPS Tracking Provider integration
  2. Resolved an issue where search terms entered in the Dispatcher View were not filtering job results as expected
  3. Resolved an issue where the Address dropdown in the Scheduled Event modal when using "Assign a serviceable address to an account" was limited to displaying only the first 10,000 serviceable addresses
  4. Resolved an issue where Avalara-generated Account Types appeared as 'undefined' in Settings > Accounts > Account Types
  5. Resolved an issue in the Create Credit Card Processor modal where the Account ID field was mislabeled when selecting ProPay ProtectPay; it now correctly displays as 'Account Biller ID'
  6. Resolved an issue where the Refund option continued to display for payments that had already been fully reversed or voided
  7. Resolved an issue where invoice messages could not be removed through the UI on the Edit Invoice modal
  8. Resolved an issue where the DHCP Server Identifier field would not unset successfully when editing an IP pool
  9. Resolved an issue where the Target Date on a Future Serviceable Address could not be adjusted
  10. Resolved an issue where the Scheduling Week View failed to load for some users
  11. Resolved an issue where clicking the Subnet IP link when viewing an Account's Inventory Items incorrectly redirected to the default page instead of the associated IPAM record
  12. Resolved an issue where services were not reinstated in Calix SMx after an Account's delinquency was cleared
  13. Resolved an issue where the dropdown for custom links—shown when more than five are present—had poor contrast between the text and background color, making the text difficult to read

04/02/2025 19:04 CDT

New Features

  1. Multi-company support is now available within the Calix SMx integration, allowing for more refined network management across different companies


    To read more about this feature, click here

Bug Fixes

  1. Resolved an issue causing services marked "Display on Invoice if amount is zero" to incorrectly appear on invoices; these services will now create transactions during billing runs, ensuring they only appear on relevant invoices moving forward
  2. Resolved an issue causing AVS/CVV payment processing fields to display incorrectly for payments where they did not apply

03/25/2025 21:45 CDT

Improvements

  1. Updated logos, colors, and branding throughout instances for consistency
  2. Enhanced automatic data reconciliation for Reports with new multi-threaded processing
  3. Updated Payments Dashboard by removing the "Successful (Yes/No)" filter; Payment Details table now includes all successful and returned sonarPay payments to enforce data immutability
Note: The following Improvement applies to our Calix Cloud integration, which is currently in beta and not available to all users. You should not see any changes to your Sonar environment if you are not part of the beta.
  1. Optimized our Calix Cloud integration with improved service and account data handling

Bug Fixes

  1. Fixed an issue where sonarPay disbursements did not update correctly if a credit card processor was enabled but the bank processor was disabled
  2. Fixed an issue preventing overrides of $0 on One Time Transactions

03/18/2025 19:45 CDT

Improvements

  1. Refactored our web server to improve real-time data handling
Note: The following Improvement applies to our Adtran Mosaic Cloud integration, which is currently in beta and not available to all users. You should not see any changes to your Sonar environment if you are not part of the beta.
  1. Enhanced Adtran Mosaic processing for improved data handling

Bug Fixes

  1. Fixed an issue where pasted images in a Ticket Reply would fail to upload
  2. Resolved a problem that was impacting data aggregation processes, resulting in improved performance
  3. Fixed an issue where adding an 11th service to a Linked Accounts Billing Default caused the price of the first service to be altered
  4. Fixed an issue where the hamburger menu and user icon were not functional in the mobile view of the Customer Portal
  5. Resolved a problem where archived vendor items were appearing in the drop-down list when adding Purchase Order Items

03/11/2025 20:53 CDT

New Features

  1. Redesigned the main menu with a collapsible view option, an improved layout for easier navigation, and mobile optimization

    To read more about this change, click here

Improvements

  1. Added backend support as a preparatory step for future sonarPay availability in Canada
  2. Updated our Calix SMx integration backend support to include company-related fields in preparation for expanding functionality to support multiple companies

Bug Fixes

  1. Fixed an issue where the Zubie GPS integration failed to authenticate
  2. Resolved an issue that could cause an error when adding a credit card through the customer portal
  3. Released further automatic data synchronization improvements with adjustments for stability

03/04/2025 19:59 CST

New Features

  1. Added Geotab to the list of supported GPS Tracking Providers

    To read more about our GPS tracking integrations, click here

Improvements

  1. Enhanced pagination controls by allowing direct input for improved navigation through results

Bug Fixes

  1. Fixed a header display issue in the Import Call Detail Records, Import DIDs, and Import Voice Provider Rates modals
  2. Solved for rare occasions where the Next Recurring Charge amount was incorrect by introducing the recalculateNextRecurringChargeAmount mutation, which requires manual intervention via GraphiQL to correct the value

You can view Archived Release notes here | Archived Release Notes

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