Table of Contents

Release Notes

Kristen Fiddes Updated by Kristen Fiddes

Note: The last scheduled deployment of 2025 is planned for December 9. After this date, we’ll enter our year-end deployment freeze. Only critical fixes will be deployed during this period, with regular releases resuming in January 2026.

11/25/2025 18:56 CST

Improvements

  1. Added the ability to define custom table name prefixes in Sonar DataConnect at setup.
  2. Expanded Calix Cloud Global Service Definitions to maintain separate entries for each supported customer type.

Bug Fixes

  1. Resolved an issue that caused the Archived Accounts export to be empty.
  2. Resolved an issue that prevented super admins from overriding scheduling errors in the Dispatcher View.

11/18/2025 23:07 CST

Bug Fixes

  1. Resolved an issue where some successful autopay transactions processed through BluePay were not missing from customer accounts.
  2. Resolved an issue where transactions for voice services created prior to our 10/21/2025 deployment could display incorrect names on newly-downloaded invoices.
  3. Resolved an issue where the Usage History table in the Data Usage tab was not sorting by start time descending, causing older periods to display first.

11/13/2025 19:33 CST

Bug Fixes

  1. Resolved an issue affecting some instances that prevented tasks requiring a selected value or file upload from being completed.

11/12/2025 19:07 CST

Bug Fixes

  1. Resolved an issue where using high repetition settings in Schedule Blockers could prevent jobs from being scheduled; the backend now enforces the same limit as the UI.
  2. Resolved an issue preventing authorized users from disabling the Application Firewall.
  3. Resolved an issue where certain audio files attached to tickets would not play within the embedded audio player.

11/04/2025 20:57 CST

Improvements

  1. Refined Calix SMx service provisioning to perform in-place updates when only policy maps change.
  2. Inbound ticket replies now automatically attach inline images to the ticket, ensuring all referenced images are accessible from within the thread.
  3. Added created_by_user_id to Tickets to support reporting on ticket creation.

Bug Fixes

  1. Resolved an issue that allowed some Settings to remain visible without the required permissions set.
  2. Resolved an issue caused Triggered Message logs to display in error.
  3. Resolved an issue where some US addresses were added without a valid FIPS code.
  4. Resolved an issue where image uploads to Invoice Templates could fail silently; an error message now appears when the file size limit is exceeded.
  5. Resolved an issue that caused CDR imports to remain in a pending state; pending imports now automatically expire after 24 hours with a clear cancellation message.
  6. Resolved an issue that prevented some Dropbox Authorization Tokens from being added due to their character length.
  7. Resolved an issue that prevented certain tasks from being completed when associated with custom fields.
    This fix applies to the browser app; a mobile app update addressing task issues will follow soon.
  8. Resolved an issue where subsidies were recalculated on Linked Accounts after any status change; recalculations now occur only when wholesale billing is active.
  9. Resolved an issue where tasks created through the Create Job mutation were not being assigned to their associated task group.

Data Changes

Model

Field

Type

Reportable

Ticket

created_by_user_id

Integer

Yes

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