Table of Contents
Updated by Mitchell Paul-Soumis
The Inventory page in Sonar is actually divided into two different sections. The first section is the Inventory List, which allows you to view a compressed list of all items added to your instance, and has the ability to expand into details on the individual items. The second section is the Inventory Model management page, which allows you to view all currently added models, and new items to these models, and modify model information. We'll look at each section and its components within this article, which should provide you with the context you need to better understand the relation between the two sections of the Inventory page.
The Inventory List view
The Inventory List view appears as a long list with model names and a series of numbers that might appear daunting at first glance, but the information contained within can be segmented to make it easy to understand. First, let's look at the Search and Filtering.
Search and Filtering
The first thing to look at as part of the Inventory list itself is the Search options, offering some of the most robust Simple filtering in Sonar currently, while also allowing you to switch seamlessly to the Advanced search. Below, we'll review the sections of this search and filtering area of the Inventory page.
- The Scan & Search button takes you to a new page allowing you to use any barcode scanner connected to your system and scan for the searched device. This tool will look through any fields you've configured on the model, such as MAC Address, Serial Number, or IMSI.
- The toggle to switch between Simple filtering, which is what you see in the screenshot, and Advanced filtering
- The Search tile, which allows you to manually enter any information which could be used to identify the device
- The Enabled filter, which defaults to being set to "Yes" but can be changed to either show all devices regardless of their status, or only disabled devices
- The Manufacturer filter, which allows you to dynamically search for and select only the manufacturers for the devices you'd like to see
- The Category filter, which allows you to dynamically search for and select only the devices which fall under the Inventory Device Categories you'd like to see
- The Protocol filter, which allows you to view devices which communicate over only the selected filter
- The Generic filter, which allows you to select only the devices which are labelled as a Generic Item, typically spools of cable or consumable items like screws and nails
- The Network Monitoring Template filter, which allows you to view devices using the selected monitoring template(s)
- The Device Type filter, which allows you to filter the Inventory Items by their configured device type.
The Inventory List
The Inventory List contains details on the items added to your instance, such as their model, manufacturer, category, and current assignee details. Additionally, a count is displayed which can be expanded to view further details on the individual items.
- The Count column, which displays a count of the total number of items of a particular model which meets the criteria defined in the filters you've set. Clicking on the count will expand the devices sub-menu of the model you clicked on
- The Title column, which lists the Manufacturer and Model for the device(s)
- The Category column, which list the device category
- The Address column, which list a total count of devices assigned to a customer's serviceable address
- The Network Site column, which lists a total count of devices assigned to a Network Site
- The User column, which lists a total count of devices assigned to a User
- The Vehicle column, which lists a total count of devices assigned to a Vehicle
- The Inventory Locations column, which lists a total count of devices assigned to an Inventory Location
- The Generic Inventory Assignee column, which lists a total count of devices assigned to a Generic Inventory Assignee
Expanding the Count column
Within the count column, you can find the following:
- The Edit check box, which allows you to select items for editing. Checking the box next to the item will add that item to editing, while checking the box above the items will add all items from the current page to editing
- The ID column, which displays the Inventory Item's unique ID
- The Primary Identifier column, which lists the primary hardware identifier: in this case, the Management MAC Address
- The Assignee column, which lists the assignee name for the device
- The Status column, which displays the device status
- The Updated at column, which displays the last time the device information was modified, or when the device was added.
- The Sidebar button, which allows you to expand any device into it's sidebar for more details
Editing the Inventory Items
Once items have been added to the edit menu by checking the box, they appear in a banner along the bottom edge of the page:
From left to right, we have:
- The Remove All button, as well as a count of items added to the sidebar
- The individual item removal buttons, which appear on every device added to the edit banner
- The device information, listing the inventory model, the Primary Identifier, and the device ID
- The Edit button, which opens up the Edit Device window
With the Edit Items window open, we can examine the interface here:
- The Assignee Entity modifier, which allows you to modify the devices' Assignee in bulk. This modifier also lets you select Internal Locations if updating the assignee to an inventory location
- The Purchase Price modifier, which allows you to set the purchase price in bulk for the selected devices
- The Status modifier, allowing you to update the device status in bulk
- The Deployment Type modifier, which allows you to modify the deployment type, as long as the Inventory Model being modified has deployment types configured
- The Device list - all items listed here will be affected by all changes being made to the devices under the edit menu.
The Device Sidebar
By clicking on the sidebar button for any device in the list, the device sidebar will open up on the right side of the page. The device sidebar lists the following information:
- The Inventory Model, the Primary Identifier, and the Device ID
- The Status, the current assignee information, the Inventory Model, and the Device status as reported through network monitoring
- The ICMP results as gathered by the Network Monitoring poller
- The SNMP results, gathered the same way as the above ICMP results
- The Activity logs, which display a list of all activity which has taken place on the device. Any item in the list can be expanded in order to view additional details regarding what occurred with the action.
- The Manage button, which will take you the Item Sidebar directly to the device's management view
The Inventory Item Management view
Header and Overview tab
The Inventory Item Management view provides additional details in a dedicated view for the inventory devices added to your instance. Below, we'll take a look at the details of the item management view.
- The Entity type, which in the case of Inventory Items will always be "Item"
- The Model name, the Primary Identifier, and the device ID
- The Manufacturer
- The Device Type
- The Edit button, which opens up the edit device window
- The Edit menu, which contains the following options:
- Edit Field Values
- Change Assignee
- Create IP Assignment
- Move IP Assignment
- Link Ticket
- Create SNMP Override
- This strip displays:
- The Device ID
- The date the device was last modified
- The primary Identifier
- The Overview details section, which contains
- The Device Model
- The Primary Identifier
- The Device ID
- The Communication Protocol
- The Communication Port
- All device fields, such as various MAC Addresses, IMSI, or Serial Numbers
- Device Status
- Device Purchase price
- The Assignee section, which lists the assigned location for this device, such as an Inventory location, or an account
- The Notes, Logs, Files, and Tasks sections, with switching between sections done by clicking on the various tabs
- The Notes allow you to add messages or notices to this Inventory Item that can be seen by any user who access this item.
- All activity or actions taken on the inventory item will be displayed on this tab, and each activity can be expanded to view additional details on the action.
- The Files tab will allow you to upload, preview, and view any files uploaded to the inventory item. Once you upload a file, it will appear as a tile within the Files area - if it is an image, a sliver of it will appear within the tile, otherwise if it is a different type of document it will remain grey. Clicking this section will cause the sidebar menu to appear which will contain further details about that particular file. This includes the file name, size, type, the user that uploaded it, a preview if the file type is an image, details about the item that this file is attached to, an activity log for any actions taken on the file, and also a "Download" button which will download the file to your device. Within the tile there is also a vertical 3 dot menu - clicking this will provide you with the options to edit the file or delete it entirely.Files that can be uploaded to an inventory item must not exceed 100 MB.
- The Tasks tab, which allows you to set specific actions on the Inventory Device, which can also be assigned to a specific user within Sonar, and view existing tasks. Toggling between the "Incomplete" and "Complete" buttons will display tasks that have not yet been tackled, as well as ones that have been taken care of already. For more information on tasks, check out the Notes and Tasks: Best Practices and Use Cases article.
SNMP & ICMP Results
The last two tabs on the Inventory Item management page display graphs which visualize your device's performance statistics as monitored by your network poller. When viewing the device statistics in this way, you're given the option of selecting a date range for the graphs to span, and within the graphs themselves you're given the chance to drill down and view the details at various levels:
- All, which spans the entirety of the selected date range
- 5 days, which spans the last 5 days of the selected range
- 3 days, which spans the last 3 days of the selected range
- 1 day, which spans the last 24 hours of the selected range
- 12 hours, which spans the last 12 hours of the selected range
- 4 hours, which spans the last 4 hours of the selected range