Working With the Sonar Team & Additional Resources

Sonar's Security Practices & Certifications

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4 articles by 1 author

Best Practices for Fast Tracking a Support Request

This article provides instructions for contacting support.

Julianna Durie
Updated 8 months ago by Julianna Durie

How Sonar Bills Your Instance

A short summary of how Sonar prices your monthly subscription fees.

Mitchell Paul-Soumis
Updated 1 day ago by Mitchell Paul-Soumis

The Sonar Status Page

This article provides an overview of the Sonar Status page, as well as how you can subscribe to updates for any incidents or events that occur.

Updated 2 years ago

The Sonar Community Forum

This article will walk you through accessing and using the Sonar Community Forum, where you interact with other Sonar users and discuss usage with your peers.

Mitchell Paul-Soumis
Updated 8 months ago by Mitchell Paul-Soumis

Feedback Portal / Suggest a Feature

This article provides an overview of the Feedback Portal and how you can utilize it to submit and upvote feature requests.

Rick Seemann
Updated 5 months ago by Rick Seemann

Sonar Casts Table of Contents

This article provides a link to each of our Sonar Cast videos and includes a brief description of the content included in each video.

Kristen Fiddes
Updated 3 months ago by Kristen Fiddes

How to Request Termination of your Sonar Instance

This article explains the process surrounding requesting the termination and cancellation of your Sonar instance.

Mitchell Paul-Soumis
Updated 9 months ago by Mitchell Paul-Soumis

Submitting Bugs vs. Feature Requests

This article provides details on when an issue should be classified as a bug or feature request, and outlines the fastest paths for resolution in each case.

Updated 9 months ago

Third Party Customer Support Referrals

This article provides the details and contact information for companies that offer technical support services to existing Sonar customers.

Updated 2 years ago

Client Services Training Overview

This document provides an overview of Sonar's live training schedule and the topics that are covered.

Madeline Adamson
Updated 5 days ago by Madeline Adamson

Learning with Sonar: Tools and Resources

This article details the various learning resources available within your Sonar instance.

Kristen Fiddes
Updated 1 month ago by Kristen Fiddes