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Getting Started With Jobs
Getting Started with Accounts
Getting Started with Inventory
Getting Started with Ticketing
Setting Sonar up for Billing
Baseline Configuration
How To: Using Sonar's Customer Portal
User Specific Resources
Accounts
Account Groups: Overview & Example Use Cases
Account List View: Overview
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Account Statuses: Overview & Example Use Cases
Account Types: Overview & Example Use Cases
Anchor & Linked Serviceable Addresses: Overview and Best Practices
CPUC Fixed Broadband Deployment by Address
Child Accounts: Best Practices & How Tos
Creating a New Account
Disconnecting an Account
FCC Broadband Data Collection (BDC) Filings: How Sonar Can Help
FCC Data Exports: General Overview and Usage
Future Serviceable Addresses: Overview
Lead Intake Form Processing
Notes & Tasks: Best Practices & Use Cases
Scheduled Events: Overview & Use Cases
Serviceable Addresses: Overview and Usage
Specify Account ID upon Creation
Understanding the Affordable Connectivity Program
Using Sonar's FCC Broadband Label Generation Tool
Billing
ACH Batching: Overview
Accounts in Vacation Mode
Avalara: Overview & Setup
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Canadian ACH tool
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Considerations When Using Avalara with Voice Services
Creating Discounts for Services and Packages
Delinquency Billing Best Practices
Delinquency Exclusions: Overview and Use Cases
Email Invoice Batch: Overview
General Ledger Codes: Overview
General Transactions: Best Practices
How Sonar Prorates Billing
How to Take Bank Account Payments
How to: Adding a Service to an Account
Invoice Templates: Overview
Leveraging PayPal as a Payment Method in Sonar
Manual Transactions
Multi-Month Billing & Multi-Month Services
Print to Mail
Printed Invoice Batches: Overview
Services: Overview
Setting Up Payment Methods and Taking Payments
Setting up Bank Account & Credit Card Processors
Taxes Setup
Usage Based Billing Policies: Overview and Usage
Usage Based Billing Policy Free Periods: Overview and Usage
Using Tax Exemptions - How To
Communication
Call Logs: General Best Practices
Communication Tools: Overview
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Phone Number Types: Overview and Use Cases
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Setting up an Outbound Email Domain
Trigger Explanations
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Using Outbound SMS
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How to: Setting Up a Company in Sonar
Managing Multiple Companies in Sonar: Best Practices
Rebranding your Sonar Instance
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Invoice Attachment Use Cases & PDF Examples
Invoice Messages: Overview & Use Cases
Invoices in Sonar: Examples, Creation & Contents
Integrations
Calix SMx Integration: Overview
CrowdFiber Integration
External Marketing Providers
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GoCardless Integration: Overview & Setup
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How to Connect Preseem to your Sonar System
How to: Using Webhooks in Sonar
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The Sonar Field Tech App
Tower Coverage Integration: Overview
Vetro FiberMap Integration: Overview
Webhooks in Sonar: Basic PHP Example
iCalendar Integration
Inventory
Inventory List View: Overview
Inventory Model Management: General Overview
Setup of Inventory: Manufacturers, Categories, and Assignees
Tracking and Using Consumable Inventory
Jobs
Applying Task Templates to Jobs
Edit Job Options
Example Jobs & Templates
Geofences: Overview
Job Types: Best Practices
Jobs and Scheduling: Overview
Scheduling How-to: Creating and Booking a Job
Scheduling Week View: Overview
Setting Up Schedules General Overview
Mapping
Misc.
Combining Custom Fields & Task Templates for Information Storage
Custom Fields Overview & Use Cases
Custom Links: Overview
Task Templates Overview & Use Cases
Monitoring
Building Alerting Rotations
Building a Monitoring Template
Poller Troubleshooting
Pollers: General Overview, Deployment Strategy, Build Out & Setup
Networking
Assigning RADIUS Addresses
Assigning an IP Address Using Sonar's IPAM: How to
Automating IP Assignments, Data Rates, and Network Access in Sonar
Building Address Lists
Building RADIUS Groups
Building a Device Mapper
Cable Modem Provisioning
Controlling Customer Speeds with Sonar: General Overview
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Data Usage Available Methods
Finding your OIDs
How Sonar Communicates - Egress IPs Explained
IP Assignments & Sonar
IPAM: Basic Setup
IPAM: Overview
LTE Integration
MikroTik as an Inline Device: Integration With Sonar
MikroTik: Controlling Access
MikroTik: Controlling Speeds
MikroTik: Setting Up a Sonar Controlled DHCP Server
Netflow Integration: Overview
Network Dashboard: Overview
Network Sites: Management View Overview
PacketLogic: Integration With Sonar
Pulse, Polling, and PHP
RADIUS: Build-Out & Integration with Sonar
RADIUS: Building Reply Attributes
Setting Up CoA Proxy
Sonar Flow
Sonar IP Addressing
Using Multiple Network Devices in Sonar
Purchase Orders
Release Notes
Reporting
Enhanced Business Intelligence - Tips & Tricks for Advanced Users
How To Enhance Your Reporting With Custom Field Data
Report Licenses
Sonar's Business Intelligence: Overview
Understanding Sonar Reports
Security
Application Firewall: General Overview and Best Practices
Auth0: Overview
Password Policy In Depth
Removing a Terminated Employee In Sonar
Role Creation using GraphiQL
User Role Creation & Best Practices
Users: Overview
Sonar Billing
sonarPay
sonarPay Chargebacks & Disputes: Overview
sonarPay Disbursements: Overview
sonarPay Overview
sonarPay Reversals, Voids, & Refunds: Overview
sonarPay: Token Migration Process
System
A Deeper Dive into the New Sonar API
API Calls Using Third Party Applications: Personal Access Tokens
Browser Compatibility and Minimum Hardware Requirements for Sonar
Consuming the Sonar API
Controlling Your Landing Page: Personal Preferences
Customizing Your Customer Portal
Date/Time Picker: Overview
Dynamic Time Zones in Sonar
Filtering: Simple vs Advanced
Frequently Used Terms
Getting Your Data into Sonar
How To Use GraphiQL to Understand the Sonar API
How Your Data is Backed Up
How to Best Use Global Search
Interacting with Files via the API
Introducing the New Sidebar
Mutations in the Sonar API
Notification Preferences
REST API Wrappers for V1 Compatibility
SMS Notifications
Sonar's Rich Text Editor
System Settings: Overview
The New Sonar API
Troubleshooting the Customer Portal
Upgrading your Ubuntu OS - Customer Portal Upgrades
User Profile: Your Personal User Settings
Ticketing
Advanced Ticketing Features
Canned Replies Examples & Templates
Canned Reply Categories
Exploring Ticket Groups
How to Integrate Inbound Mailboxes with Slack
Inbound Mailboxes Example Build
Ticket Categories Best Practices & Example Build
Ticketing: Overview
Using Parent Tickets
Voice
API Changes for Voice Billing
Best Practices to Remain CPNI Compliant
Billing Voice Services in Sonar
Deploying Voice Services in Sonar
Working With the Sonar Team & Additional Resources
Sonar's Security Practices & Certifications
CyberSecure Canada Certification
Sonar and General Data Protection Regulation (GDPR)
Sonar's Security Strategies
Technical Security Overview
Best Practices for Fast Tracking a Support Request
Feedback Portal / Suggest a Feature
Learning with Sonar: Tools and Resources
New Client Training Overview
Sonar Casts Table of Contents
Submitting Bugs vs. Feature Requests
The Sonar Community Forum
The Sonar Status Page
Third Party Customer Support Referrals
Table of Contents
- All Categories
- Mapping
- Elevation Tool: Overview
Elevation Tool: Overview
Updated by Mitchell Paul-Soumis
Read Time: 4 mins
As part of Sonar's arsenal for Internet Service Providers, we include a tool that allows you to check an Address's Line of Sight visibility to one of your Network Sites.
We call this tool the Elevation Tool, and it's available in multiple locations across Sonar. Below, we'll detail the main functionality of the Elevations tool's main components, followed by highlighting the main places this tool can be found and used.
The Elevation Tool
We'll be using the mapping interface to highlight the features of the Elevation tool. Generally, access to the Elevation Tool is hidden behind a toggle. The process to do this varies by segment, and will be highlighted in the relevant section. For the mapping interface, simply click on the Elevation Tool icon:
This allows you to draw a line between any two points on the map, and open the Elevation Profile pane:
- The Client Antenna Height listed here is used to illustrate the Line of Sight and Fresnel Zone from the Network Site to the customer premises, and should be measured from the ground to the actual antenna or receiver.
- The Network Site Antenna Height is used to compute the Line of Sight and Fresnel Zone origin point, and should be measured from the ground to the transmitter.
- The Clutter Height is used to indicate the average elevation of material such as trees, houses, and other non-topographical obstructions in the area.
- The Frequency allows you to set the frequency in MHz or your network antenna, which will be used to calculate the Fresnel Zone.
- This table displays the actual topographical height data, along with visual indicators representing the Line of Sight, Fresnel Zone, and any periods of potential Interference.
- The Line of Sight, Fresnel Zone, and Fresnel 60% are represented by the 3 blue lines, as described in the legend, accessible by hovering over any point on the Elevation Profile.
Page-specific Elevation Tools
In this section, we'll be covering the various other locations in Sonar where the Elevation Tool can be found and highlighting key differences in functionality or access.
Serviceable Addresses
The first additional location where you can access the Elevation Tool is while adding a Serviceable Address:
- Click on Settings
- Expand Accounts
- Click on Serviceable Addresses
- Click on "Create Serviceable Address"
- You can also access the Elevation Profile on existing Serviceable Addresses by clicking on "Edit" for the address
With the Create Serviceable Address modal open, and an address entered, and click on the "Elevation" button, highlighted here:
This will switch the map view to a satellite view, and using the "+/-" zoom buttons, zoom out until you see your nearest network site:
Clicking on the Network Site will open the Elevation Profile, displaying the information pertaining to the connection information between the Serviceable Address and the Network Site:
Clicking on the highlighted "-" button will minimize the Elevation Profile and return you to the map, whether to select a new Network Site or simply review the area.
New Account creation
The next location where you'll find the Elevation Profile accessible is while creating a new account. To access the Elevation Profile, follow the below steps:
- Click on Accounts
- Click on "Create Account"
- Select any available Serviceable Address
- With the map showing up after selecting the address, zoom out until both the Network Site and Address appear
Clicking on the Network Site will open the Elevation Profile, displaying the information pertaining to the connection information between the Serviceable Address and the Network Site:
Clicking on the highlighted "-" button will minimize the Elevation Profile and return you to the map, whether to select a new Network Site or simply review the area.
Within the account management view
You can also view the Elevation Profile within an existing account by navigating to the Network & Inventory section of the Account Management View:
- Click on Accounts
- Click on the account's name to open the Account Management View
- With the Account Management View open, click on the Network & Inventory tab
- Click on the Elevation Profile sub-tab
This Elevation Profile functions nearly identically to the other locations where the Elevation Tool can be used. By using the "+/-" buttons and moving the map, you would locate your Network Sites, and clicking on the Network Site will display the Elevation Profile between the account's serviceable address and the Network Site.