Table of Contents
Updated by Mitchell Paul-Soumis
The Network Dashboard in Sonar is accessible from the main navigation panel and is split into the Dashboard and the Network Sites view.
The Dashboard View
The Dashboard View displays the status of your Inventory Devices, showing you devices that are in a Down or Warning state.
- The Dashboard/Network Site toggle allows you to switch between the Dashboard view (pictured above) and the Network Sites view, which we'll look at in the next section.
- With the Suppress Alerts button, you can halt all alerting rotation notifications from being sent out. Clicking this button will open a new window where you will specify the date and time you would like to suppress alerting until - this will effectively prevent everyone in the system from receiving any configured alerts until the specified date/time, at which point the notifications will resume. Typically, you would only use this button when you have some sort of global monitoring outage and want to suppress notifications as you are currently aware and working to resolve the issue.
- The Simple/Advanced toggle allows you to switch between the Simple filtering and the Advanced filtering. You can read more about that in our Filtering: Simple vs Advanced article.
- The Search bar allows you to search through the list of devices that are displayed which match the existing filters.
- The Entity filter allows you to set the entity type for which you'd like to view devices. This field can select from any entity type in your instance. It also allows you to type in a specific entity name if it's known (i.e. a Network Site name, or Account Name).
- The Device Status selector allows you to select from a list of device statuses, from Good, Warning, or Down.
- The Inventory Model selector allows you to search for a specific device model and display only the selected device type(s).
- The Claimed By selector allows you to view the devices that are claimed by a specific user, or multiple users.
- The Export Results button allows you to export a list of all devices that appear based on the selected filters.
- The Responsibility selector allows you to view only devices that have been assigned or claimed by you.
- The Status column represents the state of the device and will reflect whether the device is in a Good, a Warning, or a Down state. It will also display the cause of the status change, whether the cause of the Warning or the cause of the Down state.
- The Item column will provide the name/model of the device.
- The Assignee column shows which Inventory Location the device in the row is assigned to.
- The Claimed By column displays the name of the user who has claimed the device, whether in a trouble state or not
- The Claim button allows you to claim a device in order to assume responsibility for repairing or managing a device on the list. If a device is currently claimed, the user with the claim will see a new button, Unclaim.
Using Network Sites: The Landing page
The Network Sites page presents a condensed view of the points in your network that permit customer connection. Each added network site is created by providing an address, a height in meters, and a unique name for the network site. Additionally, the Network Sites landing page provides a list of devices in a "Warning" or "Down" state without needing to open the site management page.
- The Overview column: This column lists the name of the Network Site. Clicking on the name will open the Network Site sidebar (see #6)
- The Item Statuses column: This column provides a quick look at devices on the Network Site which may be experiencing connectivity issues
- The Location column: This column lists the physical address of the Network Site
- Clicking the "Create Network Site" button will open the Network Site creation modal, requiring completion of descriptive fields, and address validation.
- The Name of the Network Site, displayed in reports and in the Overview column
- The Height, in Feet, of your Network Site's maximum height above ground elevation. This is used as the default value when showing elevation profiles from potential serviceable addresses to the Network Site.
- The physical address of the network site. These fields are used to calculate a precise street address, which can then be used to generate a set of Latitude and Longitude coordinates.
- In lieu of a physical address, Latitude and Longitude coordinates can be entered directly, which allows you to place the network site exactly where it should be on the map.Latitude and Longitude are used as the determining factor for location as they provide the most accuracy when calculating for line of sight to serviceable addresses
- The "Set Coordinates From Address" appears once you have added or modified the Address of this Network Site, and will allow you to generate coordinates based on the entered street address.
- Your Custom Fields for Network Sites appear here, in a list below the map.
- The Edit button allows you to:
- Edit the physical location or Latitude/Longitude of the Network Site by clicking on the Edit button
- Add an IP assignment by clicking on the drop-down next to "Edit"
- Delete the Network Site by clicking on the drop-down next to "Edit"
- The Network Site sidebar - opened by clicking on the name of the Network Site under the overview column - displays more detailed information on the Network site, such as its Height (in feet), its serviceable address, any items connected to this Network Site and their connection health, and the activity log for this site. Clicking on "Manage" from this sidebar will take you to the Network Site management page