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Printed Invoice Batches: Overview

Mitchell Ivany Updated by Mitchell Ivany

Read Time: 3 mins

The Printed Invoice Batch tool creates one PDF with all invoices generated on a selected date. Only invoices from accounts with Printed Invoices enabled in their billing settings will be included.

Manually created invoices are not included. Only invoices generated through automatic billing will appear in the batch.

Invoices are formatted for US Letter paper: 8.5" × 11". They are designed for dual left-window #10 envelopes: 4.125” × 9.5”. The remittance slip fits a single left-window #9 envelope: 3.875” × 8.875”, which should also fit inside the outbound #10 invoice envelope.

To view an invoice template, click here.

If address line 2 is provided, it will be added to address line 1 for both company and customer addresses, in line with USPS addressing standards.




For more information, review the Invoices in Sonar: Examples, Creation & Contents article.

Creating a Printed Invoice Batch

To create a printed invoice batch:

  1. Click Billing Tools in the left-side menu.
  2. Select Printed Invoice Batches.
  3. Click Create Printed Invoice Batch.
  4. In the Create Printed Invoice Batch window, use the Date selector to choose the invoice date.
    Printed Invoice Batches can only be created for past dates. Current and future dates are not supported.
    In the Create Printed Invoice Batch window:

    1. Review the callout showing the print format: one-sided or double-sided. To change it, click the Billing Settings link.
    2. Choose whether to exclude paid invoices. This excludes invoices with $0 remaining so you do not print invoices that are already paid.

    If this option is not selected, the batch will include all automatically generated invoices from the selected date.


    Select the Invoice Day, not the Billing Day, when these are set to different dates in your billing parameters.
  5. Click Create.
    Large invoice batches may take some time to generate.

    After you click Create, the batch will generate in the background. Once complete, it will appear in the Printed Invoice Batches table.

  6. Once complete, a single PDF containing all invoices for the selected date will appear in the table and be available to download.
    Only invoices from accounts with Printed Invoices enabled will be included.

    Manually generated invoices are not included in a Printed Invoice Batch until automatic billing runs.

    This means invoices created during the day will not be printed until the next day.

    To print them sooner, create a Manual Printed Invoice Batch.

Printed Invoice Fee

Sonar can add a fee for customers who choose printed invoices.

This fee is configured in Billing Settings and is linked to a one-time service. When automatic billing runs, the fee is added to eligible customer accounts and appears as a transaction on the invoice.

Canadian communications service providers cannot charge customers a paper bill fee for wireless, Internet, telephone, or television services under Bill C-43.

Creating a Printed Invoice Fee

Before you can create a printed invoice fee, you must first create the one-time service it will use.

Follow the steps below to create the service and enable the printed invoice fee.

Part 1: Creating the One Time Service
  1. Go to Settings > Billing > Services.
  2. Click Create One Time Service.
  3. In the Create One Time Service window:
    1. Make sure Enabled is checked.
    2. Enter a name, such as Printed Invoice Fee.
    3. Set Application to Debit.
    4. Enter the fee amount in dollars.
  4. Click Create.
For more details, review the Services: Overview documentation here.
Part 2: Enabling the Printed Invoice Fee
  1. Go to Settings > Billing > Billing Settings.
  2. Scroll to the bottom of the page.
  3. Under Printed Invoice Fee Service, select the one-time service you created in Part 1.
  4. Click Save.
    Only accounts with Printed Invoices enabled will be charged the printed invoice fee.

    If an invoice has a $0 balance, the printed invoice fee will not be charged.


You can use Billing Defaults to automatically enable printed invoices for new accounts. For more information, review the Billing Defaults documentation here.

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