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Accounts
Account Groups: Overview & Example Use Cases
Account List View: Overview
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Account Overview Customization
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Anchor & Linked Serviceable Addresses: Overview and Best Practices
Archiving an Account: Overview
CPUC Fixed Broadband Deployment by Address
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Creating a New Account
Direct Messages: Overview
Disconnecting an Account
Disconnection Reason Management: Overview
Exploring Task Groups
FCC Broadband Data Collection (BDC) Filings: How Sonar Can Help
FCC Data Exports: General Overview and Usage
Future Serviceable Addresses: Overview
Lead Intake Form Processing
Notes: Best Practices & Use Cases
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Serviceable Addresses: Overview and Usage
Specify Account ID upon Creation
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Using Sonar's FCC Broadband Label Generation Tool
Billing
ACH Batching: Overview
Accounts in Vacation Mode
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Billing Calculator
Billing Defaults
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Building Packages
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Canadian ACH tool
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Configure Service Eligibility Criteria: Overview
Considerations When Using Avalara with Voice Services
Creating Discounts for Services and Packages
Delinquency Billing Best Practices
Delinquency Exclusions: Overview
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Email Invoice Batch: Overview
General Ledger Codes: Overview
General Transactions: Best Practices
How Sonar Prorates Billing
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How to: Adding a Service to an Account
Invoice Templates: Overview
Leveraging PayPal as a Payment Method in Sonar
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Print to Mail
Printed Invoice Batches: Overview
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Services: Overview
Setting Up Payment Methods and Taking Payments
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Taxes Setup
Usage Based Billing Policies: Overview and Usage
Usage Based Billing Policy Free Periods: Overview and Usage
Using Tax Exemptions - How To
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Communications: Call Logs Overview & Best Practices
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Trigger Explanations
Triggered Messages: Setup
Using Outbound SMS
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How to: Setting Up a Company in Sonar
Managing Multiple Companies in Sonar: Best Practices
Rebranding your Sonar Instance
Field Tech App
Financial
Agreement Templates
Invoice Attachment Use Cases & PDF Examples
Invoice Messages: Overview & Use Cases
Invoices in Sonar: Examples, Creation & Contents
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Atlas Digital CORE Integration
Calix Cloud Data Field Mappings
Calix SMx Integration: Overview
CrowdFiber Integration
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How to: Using Webhooks in Sonar
Integrating with Calix Cloud
RemoteWinBox - Integration with Sonar
Sonar Retain: AI-Powered Customer Retention & Quality Intelligence
Tower Coverage Integration: Overview
VETRO FiberMap V2 Integration: Overview
VETRO FiberMap V3 Integration: Overview
Webhooks in Sonar: Basic PHP Example
iCalendar Integration
Inventory
Inventory List View: Overview
Inventory Model Management: General Overview
Network Inventory: How-to & Usage Guide
Segmentable Inventory: How-to & Usage Guide
Setup of Inventory: Manufacturers, Categories, and Assignees
Tracking and Using Consumable Inventory
Jobs
Applying Task Templates to Jobs
Edit Job Options
Example Jobs & Templates
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Jobs and Scheduling: Overview
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Scheduling How-to: Creating and Booking a Job
Scheduling Table View: Overview
Scheduling Week View: Overview
Setting Up Schedules General Overview
Mapping
Misc.
Combining Custom Fields & Task Templates for Information Storage
Custom Fields Overview & Use Cases
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Task Templates Overview & Use Cases
Monitoring
Building Alerting Rotations
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Poller Troubleshooting
Pollers: General Overview, Deployment Strategy, Build Out & Setup
Networking
Adtran Mosaic Cloud Platform Integration: Overview
Assigning RADIUS Addresses
Assigning an IP Address Using Sonar's IPAM: How to
Automating IP Assignments, Data Rates, and Network Access in Sonar
Building Address Lists
Building RADIUS Groups
Building a Device Mapper
Cable Modem Provisioning
Controlling Customer Speeds with Sonar: General Overview
DHCP Delivery
Data Usage Available Methods
Finding your OIDs
FreeRADIUS 3: Build-Out & Integration
How Sonar Communicates - Egress IPs Explained
IP Assignments & Sonar
IPAM: Basic Setup
IPAM: Overview
LTE Integration
MikroTik as an Inline Device: Integration With Sonar
MikroTik: Controlling Access
MikroTik: Controlling Speeds
MikroTik: Setting Up a Sonar Controlled DHCP Server
Netflow On-Premise Integration: Setup and Overview
Network Dashboard: Overview
Network Sites: Management View Overview
PacketLogic: Integration With Sonar
Pulse, Polling, and PHP
RADIUS: Build-Out & Integration with Sonar
RADIUS: Building Reply Attributes
Setting Up CoA Proxy
Sonar Flow
Sonar IP Addressing
Using Multiple Network Devices in Sonar
Purchase Orders
Release Notes
Reporting
Enhanced Business Intelligence - Tips & Tricks for Advanced Users
How To Enhance Your Reporting With Custom Field Data
Report Licenses
Sonar's Business Intelligence: Overview
Understanding Sonar Reports
Using Sonar DataConnect to Connect BI Applications with Your Sonar Instance
Security
Application Firewall: General Overview and Best Practices
Auth0: Overview
Multi-Factor Authentication: Overview
Password Policy In Depth
Removing a Terminated Employee In Sonar
Role Creation using GraphiQL
User Role Creation & Best Practices
Users: Overview
Sonar Billing
sonarPay
How to Find Your Processing Rates in the sonarPay Portal
sonarPay Canada Disbursements: Overview
sonarPay Chargebacks & Disputes: Overview
sonarPay Disbursements: Overview
sonarPay Monthly Statement: Overview
sonarPay Overview
sonarPay Reversals, Voids, & Refunds: Overview
sonarPay: Token Migration Process
System
A Deeper Dive into the New Sonar API
API Calls Using Third Party Applications: Personal Access Tokens
Browser Compatibility and Minimum Hardware Requirements for Sonar
Consuming the Sonar API
Controlling Your Landing Page: Personal Preferences
Customizing Your Customer Portal
Date/Time Picker: Overview
Dynamic Time Zones in Sonar
Filtering: Overview
Frequently Used Terms
Getting Your Data into Sonar
GraphQL Rate Limiting Overview
How To Use GraphiQL to Understand the Sonar API
How Your Data is Backed Up
How to Best Use Global Search
Interacting with Files via the API
Introducing the New Sidebar
Main Menu: Overview
Mutations in the Sonar API
Notification Preferences
REST API Wrappers for V1 Compatibility
SMS Notifications
Sonar's Rich Text Editor
System Settings: Overview
The New Sonar API
Troubleshooting the Customer Portal
Upgrading your Ubuntu OS - Customer Portal Upgrades
User Profile: Your Personal User Settings
View History & All Logs: Overview
Ticketing
Advanced Ticketing Features
Canned Replies Examples & Templates
Canned Reply Categories
Exploring Ticket Groups
How Sonar Manages Spam Tickets
How to Integrate Inbound Mailboxes with Slack
Inbound Mailboxes Example Build
Ticket Category Families & Ticket Categories: Overview
Ticket Resolution Reasons: Overview
Ticketing: Overview
Using Parent Tickets
Voice
API Changes for Voice Billing
Best Practices to Remain CPNI Compliant
Billing Voice Services in Sonar
Deploying Voice Services in Sonar
Working With the Sonar Team & Additional Resources
Sonar's Security Practices & Certifications
Sonar and General Data Protection Regulation (GDPR)
Sonar's Security Strategies
Technical Security Overview
Best Practices for Fast Tracking a Support Request
Feedback Portal / Suggest a Feature
Learning with Sonar: Tools and Resources
New Client Training Overview
Sonar Casts Table of Contents
Submitting Bugs vs. Feature Requests
The Sonar Community Forum
The Sonar Status Page
Third Party Customer Support Referrals
Where Sonar Stores Your Data
Table of Contents
- All Categories
- Networking
- IPAM: Overview
IPAM: Overview
Read Time: 7 mins
The IP Address Management Dashboard provides a single convenient module to review, monitor, and modify the IP assignments given to your customers, network sites, and infrastructure. While individual accounts and network sites also record their assigned IP, the IPAM module is the only place where new Supernets, Subnets, and Pools can be created.
IPAM Dashboard View

- Dashboard: Clicking here will always bring you to the top level of the supernets view.
- Supernet Explorer: Clicking on any of the available supernets will immediately redirect you into the Supernet view.
- Supernet Management: Clicking on the 3 dots next to any Supernet will open an additional menu, providing the following options:
- Edit
- Delete
- Create subnet
- Supernet table: The Supernet table contains details related to the Supernets you create in your instance.
- Through the Simple/Advanced toggle, you can perform a simple or advanced search. And through Saved Views, you can select from prepopulated filter configurations to be automatically enabled; along with prepopulated views, this section also holds any private saved views you've created, and any public saved views in your instance. For more information on using filters, take a look at our Filtering: Simple vs Advanced article.
- The Subnet column provides the IP addressing and IP range information for the supernet.
- The Name column shows the name provided to the supernet when it was created.
- The Version column shows the IP version information of the supernet, either IPv4 or IPv6.
- The Largest Free Block column will provide the largest IP block available for each supernet.
- The Utilization column provides a progress bar and numerical value for displaying the current usage of the supernet.
- The Edit column allows you to modify the Supernet, and by clicking on the dropdown arrow, you can delete the Supernet or create a Subnet from it.
- The sideways arrow (
>) opens your Supernet side panel, providing additional details, and a link to the management page for the Supernet.
- Subnet table: The subnet table provides information related to the subnets created in your instance.
- Through the Simple/Advanced toggle, you can perform a simple or advanced search. And through Saved Views, you can select from prepopulated filter configurations to be automatically enabled; along with prepopulated views, this section also holds any private saved views you've created, and any public saved views in your instance. For more information on using filters, take a look at our Filtering: Simple vs Advanced article.
- The Subnet column provides the IP addressing and range information for the Subnet.
- The Name column shows the name provided to the subnet when it was created.
- The Version column lists the IP version of the added subnet, either IPv4 or IPv6.
- The Type column provides information on the usage type that the Subnet is assigned to, between:
- Accounts Only
- Excluded
- Mixed
- Network Sites Only
- The Largest Free Block column will provide you with the largest free block of IP addresses that can be used to create an IP Pool.
- The Utilization column will provide a visual and numerical representation of the relative IP address assignment usage within the subnet.
- The Edit column allows you to modify the Subnet, and by clicking on the dropdown arrow, you can:
- Delete the Subnet
- Split the Subnet
- Merge two Subnets from the same Supernet
- Create a new IP Pool from addresses within the Subnet
- The sideways arrow (
>) opens your Subnet side panel, providing additional details, and a link to the management page for the Subnet.
Supernet View

- Supernet: This is the current Supernet you are viewing the details of.
- Current Usage: The percentage of your Supernet that presently has subnets assigned to it.
- Assigned Addresses: The number of IP addresses within the Supernet that are currently assigned to accounts and network sites.
- Unassigned Addresses: The number of IP addresses within the Supernet that are not currently assigned.
- Edit Menu: Clicking “Edit” will allow you to modify certain details of the Supernet while clicking the adjacent downward arrow will provide the options to delete the Supernet or create a new subnet.
- Subnets Table: This is a simplified subnet view showing all the Subnets within this Supernet. This table contains the same information as the Subnet table in the dashboard.
- IP Lookup: Here you can search a specific IP address to bring up its current and historical assignments.
- Create Subnet: Through this button, you can create a new subnet within this Supernet.
Subnet View

- Subnet: This is the current subnet you are viewing the details of.
- Current Usage: The percentage of IP addresses within the subnet that are currently assigned to accounts and network sites.
- Assigned Addresses: The number of IP addresses within the subnet that are currently assigned to accounts and network sites.
- Unassigned Addresses: The number of IP addresses within the subnet that are not currently assigned.
- Edit Menu: Clicking "Edit" will allow you to modify certain details of the subnet, while clicking the adjacent downward arrow will provide a menu with additional options, such as deleting, splitting, or merging the subnet, and creating an IP pool.
- All IP Assignments Table: Here you can view the details of all IP assignments made from within this subnet.
- IP Pools Table: This is a simplified IP pool view showing all the pools within this subnet.
- IP Lookup: Here you can search a specific IP address to bring up its current and historical assignments.
- Create IP Pool: Clicking this button will open a new window where you can create an IP Pool from within this subnet.
Pool View

- IP Pool Details
- Name: The name of the IP Pool
- Subnet: The subnet that the pool belongs to
- IP Range: The range of available IPs within the pool
- IPs Available: The remaining IPs within a pool that are available to be assigned
- DHCP Servers Table: This table provides the details for the DHCP server that the pool is assigned to; through the "Edit DHCP Servers" button you can edit a DHCP server that the pool is currently assigned to, or assign an existing DHCP server.
- LTE EPCs Table: This table provides the details for the LTE EPCs that the pool is assigned to; through the "Edit LTE EPCs" button you can edit an LTE EPC that the pool is currently assigned to, or assign an existing LTE EPC.
- IP Assignments Table: This table will display any IP assignments that have been made within this pool.
- IP Lookup: Here you can search for a specific IP address to bring up its current and historical assignments.
IP Lookup View
Using the IP lookup will present you with a view that shows you where an IP address is assigned, as well as all historical assignments that have ever existed for this IP address. A common use case for this tool would be to look up the assignment history to properly link a time and IP address presented in a DMCA offense notice to the proper offending account.

- IP Assignment:
- Subnet: The individual IP you are looking up
- Subnet: The subnet this individual IP is a member of
- Entity: This displays the type of entity that the IP is assigned to
- Soft: If this IP address was soft assigned, it will display "Yes"
- IP Pool: The name of the IP pool that the assignment is a member of
- Entity ID: The specific ID that the IP assignment is made to, for example: an inventory model field ID or RADIUS user ID
- Current Assignment: This area will display the details for the entity that the IP is assigned to, such as
- The Inventory Model Field
- The Inventory Item (Model and ID)
- The Inventory Model Field Value
- The Assignee information, which you can click on to receive information on the account or network site in question
- IP Assignment History Table: If the IP assignment has ever existed on another account or network site, a record of that history will be shown here.