System
How to Best Use Global Search
Global search is a helpful tool that will quickly and efficiently find what you are looking for within Sonar. From searching partial terms to specific entity IDs, global search will return all results relevant to what you are searching and also assist you with navigating to those results within the system.
How Your Data is Backed Up
This article will provide an overview of the process Sonar uses to create backups of the data we store, and how you can use Sonar to back up your own data.
How To Use GraphiQL to Understand the Sonar API
This articles describes the process to use the built in GraphQL IDE, as well as some example commands to learn GraphQL in Sonar.
Frequently Used Terms
This document contains various terms which are frequently used within Sonar. The term and explanation are provided, along with any available links to further details on the subject.
Sonar's Rich Text Editor
An overview of Sonar's rich text editor is provided in this article, with explanations and examples of each tool available in the editor.
Mutations in the Sonar API
This article is the third in a series of articles designed to help you understand the advanced functionality of the Sonar GraphQL API.
Notification Preferences
This article provides details on notifications in Sonar, including the different types of notifications available and how you can start using them.
API Calls Using Third Party Applications: Personal Access Tokens
The following article details the steps in creating a personal access token for use in creating an API integration with 3rd party software.
Date/Time Picker: Overview
This article will provide a basic overview of the date/time picker, which allows you to select a specific date/time for tasks within your instance.
The New Sonar API
This article is the first in a multi-part series of articles created as a deep dive into the new Sonar API built using GraphQL.
Introducing the New Sidebar
To facilitate the navigation, administration, and usage of your Sonar instance, the Navigation Sidebar has been redesigned to narrow its focus and enhance its usage.
Upgrading your Ubuntu OS - Customer Portal Upgrades
This article will take you through the steps of updating your Ubuntu distribution to newer, supported versions. These commands will also update and install Docker, to make your installation ready for the Sonar Customer Portal.
A Deeper Dive into the New Sonar API
This article is the second in a series of articles designed to give you a a deeper understanding of the Sonar GraphQL API. This article focuses on the interfaces and the components to build a query.
Consuming the Sonar API
This article is the last in a series of articles designed to help you understand the Sonar GraphQL API. This article provides some examples and context on using the API with external apps.
Filtering: Simple vs Advanced
This article provides details on how to use simple and advanced filters within Sonar.
Browser Compatibility and Minimum Hardware Requirements for Sonar
This article provides information on the supported browsers in Sonar, as well as minimum hardware requirements for other Sonar tools.
REST API Wrappers for V1 Compatibility
This article provides a list of V1 RESTful API endpoints that will continue to work in V2, in addition to steps needed to set them up.
User Profile: Your Personal User Settings
This article provides details on the My Info page within Sonar, where an individual user can access and modify their user-specific settings and information.
SMS Notifications
This article provides an overview of the SMS notification feature, including the initial setup and permissions needed.
Dynamic Time Zones in Sonar
This article walks you through using dynamic time zones to provide more flexibility while scheduling jobs, viewing technician availability, and pulling up table details.
System Settings: Overview
The article provides an overview of the System Settings page within your instance, including explanations of what each option controls or affects.
Troubleshooting the Customer Portal
This article lists some common issues when using the Sonar Customer Portal, and the most common ways of resolving these issues.
Controlling Your Landing Page: Personal Preferences
This article provides information for the "Default page on login" feature, contained in your Sonar Instance's User Profile.
Interacting with Files via the API
This article provides walkthroughs of how to interact with files in your instance using the API.
Getting Your Data into Sonar
This article will walk through the Data Import tool in your Sonar instance, and how each subset of Data can be added.
Customizing Your Customer Portal
This article provides a series of commands which will assist you in customizing your Sonar Customer Portal to better suit your particular needs.
