Table of Contents

August 2020 - Archived Release Notes

Mitchell Paul-Soumis Updated by Mitchell Paul-Soumis

Update 08/27/2020 16:32

Bug Fixes

  1. Fixed an issue that was resulting in a '404 Not Found' error when clicking the "Sign Contract" button from the customer portal

Update 08/25/2020 15:56

Improvements

  1. Updated the Schedule Availability display to visualize the repetitions schedule, and added a tooltip to better explain the repetitions schedule

Bug Fixes

  1. Fixed an issue where email signatures in ticketing responses is generated by the default company regardless of which company the customer is assigned to
  2. Fixed an issue where the search/filter when selecting a service for creating a Scheduled Event wasn't working
  3. Fixed an issue that was causing scheduled jobs within the Dispatcher view map to be numbered out of order
  4. Fixed an issue where users would sometimes log in to a blank page

Update 08/20/2020 23:51

Bug Fixes

  1. Fixed an issue where making a query through the API when there were insufficient permissions would obscure all results rather than only results relying on the missing permissions
  2. Fixed an issue where IPv6 Supernets and Subnets would show an incorrect number of unassigned addresses
  3. Fixed an issue where Parent accounts weren't bringing in Child account invoices if billing days differed
  4. Fixed an issue where the FCC Form 477 report wasn't sending/generating
  5. Fixed an issue where email addresses being used in the Customer Portal were case sensitive
  6. Fixed an issue where reports were not displaying the "Job Completed Date" field
  7. Fixed an issue where the assignable entity on a ticket would show at the top and bottom of a ticket creation/update form

Update 08/17/2020 18:04

New Features

  1. Added the ability to create geofences, which are used to define a geographical area to contain technicians within when setting up schedule availabilities
  2. Added the ability to see which availabilities are excluded by any geofence(s) in place, while scheduling a job by dragging it on the grid within the Dispatcher view

Improvements

  1. Added the GraphQL query capability to match on fields that are anything other than null

Update 08/14/2020 19:52

Bug Fixes

  1. Fixed an issue within the ticketing interface that was preventing it from failing gracefully when all of the necessary permissions were not enabled for a user - if the user has insufficient permissions, an error will now be displayed indicating so
  2. Fixed an issue that was preventing the device interface data for inventory items from being available through global search

Update 08/13/2020 19:45

New Features

  1. Added a Front-end interface to display network topology (Pulse) accessible through the Network Site Management view

Update 08/12/2020 17:41

Improvements

  1. Updated the Create Credit Card Payment screen to display the Due Now total so that the total due for the account is visible when taking a payment for the customer
  2. Improved the format and spacing where the Due Now amount is displayed within the Create Cash/Check/Wire Payment screen

Bug Fixes

  1. Resolved an error which was preventing snapshots

Update 08/12/2020 9:33

Bug Fixes

  1. Fixed an issue where using the quick filter button would cause an error as a result of skipped filter fields

Update 08/11/2020 17:08

New Features

  1. Added the ability to export system data through the use of snapshots, found within the Settings menu

Improvements

  1. Updated the corner notifications that appear when a task template has been created so that only one notification appears now instead of one for each template item

Bug Fixes

  1. Fixed an issue that was preventing all services and packages from being displayed when creating a scheduled event
  2. Resolved an issue where entering in Line 1 during serviceable address creation would display autocomplete suggestions for addresses outside of the country that was selected
  3. Fixed an issue where leaving the Exemption Amount field blank for taxes when creating or editing a service would result in an error being displayed - the Exemption Amount field is now required when a tax is present, and will prevent form submission if left blank
  4. Resolved an issue that was allowing an account to become it's own child account and also causing the child account to be sent for billing incorrectly
  5. Fixed an issue that was causing GET requests on services endpoint to fail in some cases
  6. Fixed an issue where any VISA ELECTRON card being added as a payment method would fail

Update 08/07/2020 15:03

New Features

  1. Added an endpoint to create a Personal Access Token from a Username and Password for field app users

Bug Fixes

  1. Fixed an issue where submitting a new payment method through the legacy API endpoint would fail

Update 08/06/2020 18:10

Bug Fixes

  1. Fixed an issue where changing the trigger on an active triggered email would cause multiple emails to fire if there were past events which would also activate the trigger (i.e. invoices)

Update 08/05/2020 12:13

Improvements

  1. Updated job scheduling so that disabled users do not appear in the list of available technicians within the Dispatcher View
  2. Updated the mass email tool so that it now supports the addition of an attachment/file
  3. Updated how users interact with tasks, so that if a task has been assigned to a specific user, it can only be completed by that specific user or any other user that has the permission to complete tasks assigned to others
  4. Completed the build out of Pulse on the backend, which will be used to display a network topology map based on the available network monitoring data
  5. Added a unique error message to address failed logins when the user credentials are correct but the user isn't enabled
  6. Added additional endpoints to the GraphQL API Wrapper for Legacy RESTful API requests

Bug Fixes

  1. Resolved an issue that was preventing the ‘job type’ simple search from correctly filtering down to the specific job type within the Dispatcher view
  2. Resolved an issue that was causing an exception to be thrown on the backend when downloading an invoice as a PDF
  3. Fixed an issue where credit card expiration year would sometimes show with a comma in forms
  4. Fixed an issue where some forms would have artificial padding as a result of hidden, empty account group fields
  5. Fixed an issue where certain forms would loop and be duplicated

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