Table of Contents

December 2022 - Archived Release Notes

Mitchell Paul-Soumis Updated by Mitchell Paul-Soumis

Update 12/15/2022 20:22 CST

Bug Fixes

  1. Fixed an issue where triggered emails for failed automatic payments were not being sent when using Stripe as the credit card processor
  2. Fixed an issue where tools that perform GraphQL introspection, such as the Importer Tool, would error and flag a mutation input that required no fields; the UpdateCalendarIcalToken mutation now requires no input

Update 12/08/2022 21:31 CST

New Features

  1. Added the ability to sync your Sonar calendar to an external calendar through an iCalendar feed. This will sync scheduled jobs, schedule blockers, and schedule time off to any external calendar that supports an iCalendar integration such as Google, Office 365, or iOS calendars.
    To learn more about the calendar integration, please refer to Sonars knowledge base here: iCalendar Integration

Improvements

  1. The first automatic response a customer receives upon ticket creation will now include the associated ticket number in the subject line
  2. Users are now required when creating a Schedule Time Off
  3. The associated account number will now be sent to IPPay in the User Defined Field 2 (UD2) for bank account transactions

Bug Fixes

  1. Fixed an issue with a misleading error message when attempting to delete a Bank Account Processor that has been associated to any bank accounts
  2. Fixed an issue where the time would not remain on the screen when scrolling down the technician list in Scheduling Dispatcher view

Update 12/07/2022 17:59 CST

Bug Fixes

  1. Fixed a layout issue affecting the Reports section and the side menu

Update 12/06/2022 21:19 CST

New Features

  1. Sonar has consolidated communication related tools and configurations under one section aptly titled “Communication Tools”! This section provides the new ability to view all outgoing customer communication at an instance level, as well as offering the ability to create mass messages and set triggered messages for future actions, along with providing access to configure related items such as saved messages and saved message categories.
    To learn more about the new Communication Tools section, please refer to Sonars knowledge base article: Communication Tools: Overview

Bug Fixes

  1. Fixed an issue where the application may become unresponsive when attempting to search against custom field options that contained duplicate options
  2. Fixed an issue where the thumbnail in the Companies table and the sidebar image would not reflect the correct logo after updating a Company logo
  3. Fixed an issue where only Super Admins were given the option to override job scheduling violations. Users with the proper permission ("Update a job skipping validation”) will now be given the option to override violations
  4. Fixed an issue where the period start and period end for entered Data Usages were being saved in the system time rather than UTC time
  5. Fixed an issue where the label for the time zone simple filter was missing in the Serviceable Addresses table
  6. Fixed an issue where the new Week View in scheduling would not work when the date format in System Settings was anything other than YYYY-MM-DD
  7. Fixed an issue where the sidebar icon would appear in the ‘users here’ section incorrectly overlapping UI features
  8. Fixed an issue where the sidebar icon was not displaying a proper hover tooltip

Update 12/05/2022 19:54 CST

New Features

  1. Added the ability to leverage Google and Microsoft as Identity Providers through Auth0. When enabled, users can log in via Single Sign-On (SSO) using Google or Microsoft credentials rather than their Sonar username and password.
    To read more about this new feature, please refer to Sonars knowledge base article: Auth0: Overview

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