Fixed an issue that was causing proration to be miscalculated for multi-month service billing
Fixed an issue with Sonar reporting that was causing county values to appear untranslated in reports
Fixed an issue that was preventing results from being displayed when searching for a specific IP address or subnet in IP assignments within GraphQL
Fixed an issue with Voice services that was causing $0.00 line items to be taxed
Fixed an issue where editing a ticket to remove the ticket group and assign a user (or vice versa) was causing validation issues and unable to be completed without multiple steps
Update 05/19/202119:54
Improvements
Improved the behavior of many forms in Sonar in order to more accurately show which fields are required when completing a form
Improved the handling of the Preseem Integration - the API Key field will now display the API Key hidden by asterisks if one has been entered in previously
Added a Disconnect button to accounts with an active RADIUS session or user
Updated wording while creating a ticket to display the more descriptive labels "Add Internal Comment" and "Add External Reply"
Action Logs will now include clickable links to any entities that are listed
Removed "null" from being listed as a mobile number in the Settings -> Security -> Users section to instead simply display a blank column if there's no value present
Added a new System Setting allowing you to select the default company behavior for FCC Form 477 reports - you can now select from either the company of the account or the instance's default company
Bug Fixes
Fixed an issue that was preventing the "Prorate" check box from appearing when adjusting the Invoice Day or Bill Day on an account's billing parameters
Fixed an issue where moving a SIM on an account to an inventory location would not automatically deactivate the SIM on Baicell CloudCore
Fixed an issue that was causing IP addresses to not be rewritten when moving the assignment from one item to another
Fixed an issue resulting in a comma being added to the numerical security code when adding an AMEX credit card to an account
Fixed an issue where any CSV or TXT files sent through the ticketing system would become unreadable
Fixed an issue where adding an inventory item with multiple unique fields would occasionally list the wrong field as already being in use within the error message that is displayed
Fixed an issue that was preventing Pulse from displaying all interfaces on a connected device in the sidebar
Fixed an issue affecting customers migrated from Sonar V1 that was resulting in expired credit card notification emails skipping a month
Updated the description of several webhook triggers to better match their functionality
Fixed an issue that was preventing data exports from completing successfully for some instances
Fixed an issue causing the action history and view history logs to appear duplicated within the individual management page for a vehicle
Fixed an issue preventing an account from being edited if it was migrated from Sonar V1 and had any notes with an invalid user ID attached to it
Update 05/15/202110:48
Improvements
Added a "Next Recurring Charge" section for accounts, visible from the Billing tab on the Account Management View for all accounts
Improved how bank account payment methods on an account display the account/individual name, so that longer names are no longer extending outside of the intended section
Improved the experience when creating a new service and adding metadata - there will no longer be an additional pop-up, as there are no additional actions that can be taken
When a new Serviceable Address is created from within the Account Creation or Edit Account wizards, it will automatically be associated with the account
Bug Fixes
Fixed an issue where job cloning was failing to carry over job notes
Fixed an issue that was preventing some Baicell soft-assigned IMSIs from being brought into Sonar
Fixed an issue allowing jobs to be scheduled on accounts without a serviceable address, resulting in no drive times being calculated for the entire schedule day
Fixed an issue that resulted in a number of webhooks not triggering when they should
Fixed an issue preventing RADIUS usernames from having certain special characters included
Fixed an issue resulting in HTML language being viewable in the browser tab when viewing a serviceable address
Fixed an issue that was incorrectly setting the Bill Day for accounts that were never activated in V1, when being migrated to V2
Fixed an issue allowing services that were restricted to specific Account Groups to remain accessible to Accounts that were no longer, but had been previously, part of the Account Group
Fixed an issue that was preventing users with limited reporting permissions from saving a report
Fixed an issue causing view history to show all results, rather than just results specific to the Entity/Page being loaded and examined
Fixed an issue that was preventing the account subheader from being displayed at the top-left corner of windows that appear when performing account-related actions
Update 05/05/202112:06
New Features
Added a "Backup Timeout" field for data exports so that users can now define the amount of time (in minutes) an export should run before it is considered to be failed; this field can be accessed from the Data Export page, accessible within the Settings menu
Improvements
Updated how the details of action history logs are displayed, so that when changing the assignee for an inventory item, the log more clearly displays the previous and new values for the associated entity and entity ID
Updated the ticketing action logs so that the user who created the ticket is now visible
Updated the fields that are considered when performing a search from within the Scheduling interface as well as global search; users are now able to search for partial and complete matches on job type, ticket, entity, status, and assignee.
Completed the rest of the work for the "Last Modified" sorting option in the ticketing interface, so that new comments received on a ticket will now correctly change the ticket's sort order
Updated the way addresses are displayed within the invoice layout, so that printed invoices have improved address placement for standard #9 & #10 windowed envelopes
Bug Fixes
Fixed an issue that was preventing printed invoice batches from being opened, if the batches were migrated from a V1 instance
Fixed an issue that was sometimes preventing IP Assignments on inventory items that were assigned to network sites
Fixed an issue that was sometimes causing various dropdown menus to flash and disappear repeatedly
Fixed an issue that was preventing a ticket's assigned user from receiving notifications when an external reply was received on the ticket
Fixed an issue that was occurring with Usage Based Billing, where the usage was not being billed out monthly if the customer was being charged for the service annually
Fixed the error message that appears when entering incorrect values for the upload and download speeds for data services
Fixed an issue where invoices that had been paid off (and had $0 due) were still being displayed under the "Prior Unpaid Invoices" section of an account's statement
Fixed an issue where only the first 25 tasks were displayed when attempting to modify a task template
Fixed an issue that was occurring during a ticket's creation process, where adding a reply would toggle back to the Add Comment tab instead
