Table of Contents

September 2023 - Archived Release Notes

Kristen Fiddes Updated by Kristen Fiddes

9/26/2023 20:12 CDT

Improvements

  1. Improved the messaging in the Void Credit modal to reflect the credit amount and the new total if the credit is voided
  2. Added the account status for child accounts within Billing > Child Accounts when on the parent account
  3. Improved the visibility of disabled job types when updating Schedule Availabilities
  4. Added a permanent “System Time Zone” label to Scheduling > Dispatcher View

Bug Fixes

  1. Fixed an issue that was causing inventory locations to recognize “0” generic items as still having items present
  2. Fixed an issue that was causing invalid sequence numbers for BMO ACH batch files
  3. Fixed an issue that was causing users to be directed to the wrong page when following the “not enabled” message within Billing Tools > Print to Mail Batches
  4. Fixed an issue that was causing a contrast issue with text when opening any dashboard within Reports
  5. Fixed an issue that was preventing users with appropriate permissions from adding new services and packages

9/19/2023 19:19 CDT

Improvements

  1. Improved the visibility of Scheduled Events—they are now split between “Upcoming” and “Completed” tabs and the order of events within both tabs show the closest date first

Bug Fixes

  1. Fixed an issue that allowed duplicates of restricted values when creating a text custom field
  2. Fixed an issue that allowed inventory locations to be created without the permission “Create a new inventory location” enabled
  3. Fixed an issue that was causing accounts reactivated from delinquency after the billing day has passed to prorate incorrectly
  4. Fixed an issue that was causing a late fee message to overlap with the website URL on an invoice
  5. Fixed an issue that was preventing webhooks from firing when the “Remaining Due” and “Child Invoice Remaining Due” fields were updated
  6. Fixed an issue that was preventing users with the valid permissions from adding packages to an account

9/18/2023 20:51 CDT

Bug Fixes

  1. Fixed an issue that was affecting name overrides on $0 services when reflected on an invoice

9/12/2023 21:43 CDT

Bug Fixes

  1. Fixed an issue causing some debits to be missed in the Invoiced Revenue report

9/8/2023 15:40 CDT

Bug Fixes

  1. Fixed an issue where some text fields were reflecting “[object Event]” instead of the entered text

9/7/2023 20:40 CDT

New Features

  1. Additional functionality has been introduced to our Calix SMx integration. This feature upgrade includes the following enhancements:
    1. Ability to (optionally) specify device port, Global VLAN, and C-VLAN for device provisioning
    2. Ability to (optionally) specify Policy Map when mapping Data Services between Sonar & Calix
    3. Optimized synchronization time
      To read more about this update, please refer to our knowledge base documentation here.

Bug Fixes

  1. Fixed an issue that was preventing refunds to be processed via ProPay

9/5/2023 20:01 CDT

Improvements

  1. Improved the labelling of optional sections within the “Edit/Create Adjustment Service” modal—the field to reflect the maximum allowed amount is now labelled “Maximum Amount”
  2. Improved loading time within the map feature
  3. Improved the “Inherit Global Proration Setting” option beneath the “Prorate” dropdown to include a pill that reflects what the global setting currently is
  4. Improved the ability to see associated child accounts by making the “Child Accounts: #” portion of an account header clickable—doing so will populate a sidebar menu that lists all associated child accounts
  5. We’ve added the ability to define the associated CoA port when creating a Radius server
  6. Improved general instance performance to alleviate issues when loading larger datasets

Bug Fixes

  1. Fixed an issue found in the “Create Account” modal when a new line item is added below “Phone Numbers”, but no number is added
  2. Fixed an issue that was causing an inaccurate error message when trying to book a job with a technician who has no availability
  3. Fixed an issue that was displaying a “Calendar Integrations” header within the “User Profile” to users without the applicable calendar permissions enabled
  4. Fixed an issue causing delays in tables automatically updating
  5. Fixed an issue that was preventing users from changing the Adjustment Service “Maximum Amount” and “Days” values to null
  6. Fixed an issue caused by SPF verification during an email domain verification

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