Accounts in Vacation Mode
The Vacation Status in Sonar allows you to suspend full billing for a customer, and this article will take you through the process of creating it.
Billing Parameters Detailed Breakdown
This article reviews and breaks down the various Billing Parameters available in Sonar.
Taxes in Sonar are incredibly flexible, and this article takes you through setting up taxes, as well as breaking down geographical taxes.
Building a Data Service
This article will take you through the creation process for a Data Service, which is a Sonar that delivers bandwidth and usage to the customer. This article takes you through an example and its creation.
Delinquency Billing Best Practices
This article details the steps required to create and use a delinquent account effectively.
Packages within Sonar are a collection of services, and allows you to build a group of services to sell together.
General Ledger Codes: Overview
This document provides an overview of general ledger codes and their use in Sonar.
Setting up Bank Account & Credit Card Processors
This article contains information designed to assist in the creation and configuration of your companies' payment methods and payment processors.
Payment Reversal vs Refund vs Voiding
This article provides insight into the differences between payment reversals, refunds, voiding credits on an invoice, and voiding an invoice within Sonar.
This article details the different types of services available, their use cases, and fields to consider while building them.