Table of Contents

Sonar Webhook Triggers

Mitchell Paul-Soumis Updated by Mitchell Paul-Soumis

Read Time: 16 mins

A

Account Billing Parameters

Triggers based on the Billing Parameters defined on an account (Account Management View > Billing > Billing Configuration)

Account Calix Service Details

Triggers based on the Calix Service defined on an account, and includes the provisioning details. The will trigger on the modification, removal, or addition of a Calix Service.

Account Events

Triggers based on actions being made to an account. This trigger will fire when an account:

  1. Activates/Deactivates
  2. Changes status
  3. Changes type
  4. Changes group
  5. Has modifications made to the Service(s)

Account Groups

Triggers based on the creation, modification, or removal of an Account Group

Account Services

Triggers based on the addition, modification, or removal of a Service on an account

Account Statuses

Triggers based on the creation, modification, or removal of an Account Status

Account Types

Triggers based on the creation, modification, or removal of an Account Type

Accounts

Triggers based on the creation, modification, or removal of a customer account.

Attach or Detach will work for the account endpoint when a Child Account is added to or removed from an Account

ACH Batches

Triggers based on the creation, modification, or deletion of an ACH Batch

Address Lists

Triggers based on the creation, modification, or removal of an address list from your instance.

Addresses

Triggers based on the creation or removal of Serviceable Addresses in your instance

Adjustment Service Details

Triggers based on the creation, modification, or removal of an adjustment service in your instance.

Alerting Rotation Days

Triggers based on the creation, modification, or removal of Alerting Rotation Days in your instance.

Alerting Rotations

Triggers based on the creation, modification, or removal of Alerting Rotations in your instance.

Application Firewall Rules

Triggers based on the creation, modification, or removal of Application Firewall Rules in your instance.

B

Bank Account Processor Credentials

Triggers based on the creation, modification, or removal of Bank Account Processor Credentials. This Trigger is dependant on Bank Account Processors existing in your instance, as credentials can't be added any other way.

Bank Account Processors

Triggers based on the creation, modification, or removal of Bank Account Processors in your instance.

Bank Accounts

Triggers based on the creation, modification, or removal of Bank Accounts from customer accounts in your instance.

Billing Cycle Completions

Triggers based on the hourly task that processes any customers in your instance that need to be billed

Billing Defaults

Triggers based on the creation, modification, or removal of Billing Defaults in your instance.

Billing Settings

Triggers based on the creation, modification, or removal of Billing Settings within your instance.

C

Call Logs

Triggers based on the creation, modification, or removal of Call Logs within your instance.

Canned Replies

Triggers based on the creation, modification, or removal of Canned Replies within your instance.

Canned Reply Categories

Triggers based on the creation, modification, or removal of Canned Reply Categories within your instance

Categories

Triggers based on the creation, modification, or removal of Inventory Model Categories within your instance.

Companies

Triggers based on the creation, modification, or removal of Companies within your instance.

Contacts

Triggers based on the creation, modification, or removal of Contacts within customer accounts on your instance.

Contract Templates

Triggers based on the creation, modification, or removal of Contract Templates within your instance.

Contracts

Triggers based on Contracts being added or removed from a customer account

Credit Card Processor Credentials

Triggers based on the creation, modification, or removal of Credit Card Processor Credentials. This Trigger is dependant on Credit Card Processors existing in your instance, as credentials can't be added any other way.

Credit Card Processors

Triggers based on the creation, modification, or removal of Credit Card Processors in your instance.

Credit Cards

Triggers based on the creation, modification, or removal of Credit Cards from customer accounts in your instance.

Credits

Triggers based on the creation, modification, or removal of Credits on customer accounts in your instance.

Custom Field Data Items

Triggers based on the creation, modification, or removal of data contained within Custom Fields throughout your instance.

Custom Fields

Triggers based on the creation, modification, or removal of Custom Fields in your instance.

D

Data Service Details

Triggers based on the creation, modification, or removal of Data Services in your Sonar instance.

Data Usage Histories

Triggers based on the creation, modification, or removal of Historical Data Usage stored on customer accounts in your instance.

Data Usage Top-Offs

Triggers based on Data Usage Top-Off services being added to a customer account

Debits

Triggers based on the creation, modification, or removal of Debits from customer accounts in your instance.

Delinquency Exclusions

Triggers based on the creation, modification, or removal of Delinquency Exclusions in your instance settings.

Deployment Types

Triggers based on the creation, modification, or removal of Deployment types in your instance settings.

Deposit Slips

Triggers based on the creation, modification, or removal of Deposit Slips within the Billing Tools section of your Sonar instance.

DHCP Server Credentials

Triggers based on the creation, modification, or removal of DHCP Server Credentials in your Sonar instance.

DHCP Server Identifiers

Triggers based on the creation, modification, or removal of DHCP Server Identifiers from your instance.

DHCP Servers

Triggers based on the creation, modification, or removal of DHCP Servers in your invoice.

Disconnection Logs

Triggers based on the creation of Disconnection logs on a customer account within your instance.

Discounts

Triggers based on the creation, modification, or removal of Discounts in your instance.

E

Editor Licenses

Triggers based on the creation, modification, assignment, or removal of Editor Licenses in your instance.

Messaging Categories

Triggers based on the creation, modification, or removal of Messaging Categories in your instance.

Email Domains

Triggers based on the creation, modification, or removal of Email Domains in your instance.

Email Message Contents

Triggers based on the creation, modification, or removal of Email Message Contents. This trigger relies on Email Messages existing in your Sonar instance.

Email Messages

Triggers based on the creation, modification, or removal of Email Messages in your instance.

Expiring Service Details

Triggers based on the creation, modification, or removal of Expiring Services in your instance.

External Marketing Provider Credentials

Triggers based on the creation, modification, or removal of External Marketing Provider Credentials. This trigger relies on the presence of External Marketing Providers in your instance.

External Marketing Providers

Triggers based on the creation, modification, or removal of External Marketing Providers in your instance.

F

FCC Data Exports

Triggers based on the creation or removal of FCC Data Exports in your instance.

Files

Triggers based on the creation, modification, or removal of Files added anywhere in your instance.

G

General Ledger Codes

Triggers based on the creation, modification, or removal of General Ledger Codes in your instance.

Generic Inventory Assignees

Triggers based on the creation, modification, or removal of Generic Inventory Assignees in your instance.

Generic Inventory Item Action Logs

Triggers based on actions occurring to Generic Inventory Items, such as assignment or being consumed.

Generic Inventory Items

Triggers based on the creation, modification, or removal of Generic Inventory Items in your instance.

Geo Tax Zones

Triggers based on the creation, modification, or removal of Geo Tax Zones in your instance.

Geofences

Triggers based on the creation, modification, or removal of Geofences in your instance.

GPS Tracking Provider Credentials

Triggers based on the creation, modification, or removal of GPS Tracking Provider Credentials. This trigger is dependant on GPS Tracking Providers existing in your instance.

GPS Tracking Providers

Triggers based on the creation, modification, or removal of GPS Tracking Providers in your instance.

H

Handwritten Signatures

Triggers when a contract sent to customers is signed. This is done through a unique generated url that is sent to a signee which hits an API endpoint.

I

Inbound Mailboxes

Triggers based on the creation, modification, or removal of Inbound Mailboxes from your instance.

Inline Device Credentials

Triggers based on the creation, modification, or removal of Inline Device Credentials within your instance. This trigger relies on Inline Devices existing in your instance.

Internal Locations

Triggers based on the creation, modification, or removal of Internal Locations in your instance.

Inventory Item Events

Triggers based on the deletion, deletion, or assignee change of an Inventory Item in your instance.

Inventory Items

Triggers based on the creation, modification, or removal of Inventory Items in your instance.

Inventory Locations

Triggers based on the creation, modification, or removal of Inventory Locations in your instance.

Inventory Models

Triggers based on the creation, modification, or removal of Inventory Models in your instance.

Invoice Attachments

Triggers based on the creation, modification, or removal of Invoice Attachments in your instance.

Invoice Messages

Triggers based on the creation, modification, or removal of Invoice Messages in your instance.

Invoices

Triggers based on the creation, modification, or removal of Invoices on customer accounts in your instance.

IP Assignment Histories

Triggers based on the creation, modification, or removal of Historical IP Assignments.

IP Assignments

Triggers based on the creation, modification, or removal of IP Assignments on devices, locations, or accounts on your instance.

IP Pools

Triggers based on the creation, modification, or removal of IP Pools in your instance.

J

Job Check Ins

Triggers based on a technician checking in to their assigned job.

Job Services

Triggers based on the creation, modification, or removal of services attached to a scheduled Job.

Job Types

Triggers based on the creation, modification, or removal of Job Types in your instance.

Jobs

Triggers based on the creation, modification, or removal of Jobs in your instance.

L

Local Prefixes

Triggers based on the creation, modification, or removal of Local Prefixes within your instance.

Logs

Triggers based on the creation, modification, or removal of items in the actions Log.

LTE EPCs

Triggers based on the creation, modification, or removal of LTE EPCs in your instance.

LTE Provider Credentials

Triggers based on the creation, modification, or removal of LTE Provider Credentials in your instance. This trigger relies on LTE Providers being added.

LTE Providers

Triggers based on the creation, modification, or removal of LTE Providers in your instance.

M

Manufacturers

Triggers based on the creation, modification, or removal of Manufacturers in your instance.

Mass Messages

Triggers based on the creation, modification, or removal of Mass Emails within your instance.

Messaging Categories

Triggers based on the creation, modification, or removal of Messaging Categories in your instance.

Model Field Data

Triggers based on the creation, modification, or removal of information and data contained in Inventory Model Fields.

Model Fields

Triggers based on the creation, modification, or removal of Inventory Model Fields

N

Netflow Allowed Subnets

Triggers based on the creation, modification, or removal of Netflow Allowed Subnets.

Netflow Endpoints

Triggers based on the creation, modification, or removal of Netflow Endpoints.

Netflow Whitelists

Triggers based on the creation, modification, or removal of Netflow Whitelists.

Network Monitoring Graphs

Triggers based on the creation, modification, or removal of Network Monitoring Graphs.

Network Monitoring Templates

Triggers based on the creation, modification, or removal of Network Monitoring Templates.

Network Sites

Triggers based on the creation, modification, or removal of Network Sites.

Notes

Triggers based on the creation, modification, or removal of Notes on entities in your instance.

O

Overage Service Details

Triggers based on the creation, modification, or removal of Overage Services in your instance.

P

Package Services

Triggers based on the creation, modification, or removal of Services contained in Packages.

Packages

Triggers based on the creation, modification, or removal of Packages in your instance.

Password Policies

Triggers based on the creation, modification, or removal of Password Policies in your instance.

Payments

Triggers based on the creation, modification, or removal of Payments made by customers in your instance

PayPal Credentials

Triggers based on the creation, modification, or removal of PayPal Credentials stored in your Sonar instance.

Personal Access Tokens

Triggers based on the creation, modification, or removal of Personal Access Tokens on Employee accounts in your instance.

Phone Number Types

Triggers based on the creation, modification, or removal of Phone Number Types in your instance.

Phone Numbers

Triggers based on the creation, modification, or removal of Phone Numbers within customer contacts on your instance.

Poller Settings

Triggers based on changes made to the Poller Settings portion of your instance settings.

Pollers

Triggers based on the creation, modification, or removal of Pollers in your instance.

Preseem Settings

Triggers based on changes made to the Preseem integration in your instance.

Printed Invoice Batches

Triggers based on the creation, or removal of Printed Invoice batches in your instance.

Purchase Order Items

Triggers based on the creation, modification, attachment, detachment, or deletion of Inventory Items ordered and received through a Purchase Order in Sonar in your Sonar Instance.

Purchase Orders

Triggers based on the creation, modification, completion, or removal of a Purchase Order made with any vendor in your Sonar Instance.

R

RADIUS Accounts

Triggers based on the creation, modification, or removal of RADIUS Accounts in your instance.

RADIUS Group Reply Attributes

Triggers based on the creation, modification, or removal of RADIUS Group Reply Attributes in your instance.

RADIUS Groups

Triggers based on the creation, modification, or removal of RADIUS Groups in your instance.

RADIUS Server Credentials

Triggers based on the creation, modification, or removal of RADIUS Server Credentials in your instance.

RADIUS Servers

Triggers based on the creation, modification, or removal of RADIUS Servers in your instance.

RADIUS Session Histories

Triggers based on the creation, modification, or removal of RADIUS Session Histories.

Recent Items

Triggers based on the creation of Recent Items in your instance.

Recurring Service Details

Triggers based on the creation, modification, or removal of Recurring Services in your instance.

Refunded Payments

Triggers based on the creation, modification, or removal of Refunds issued on customer accounts in your instance.

Reversed Payments

Triggers based on the creation, modification, or removal of Reversed Payments on customer accounts within your instance.

Roles

Triggers based on the creation, modification, or removal of Roles in your instance.

S

Saved Message Contents

Triggers based on the creation, modification, or deletion of Saved Email Message Content (their body, from details, inbox previews, etc.) in your instance.

As SMS Saved Messages cannot be changed, this trigger only fires for Email Saved Messages.

Saved Messages

Triggers based on the creation, modification, or deletion of Saved Email Messages in your instance.

As SMS Saved Messages cannot be changed, this trigger only fires for Email Saved Messages.

Schedule Addresses

Triggers based on the creation, modification, or removal of Schedule Addresses in your instance.

Schedule Availabilities

Triggers based on the creation, modification, or removal of Schedule Availabilities in your instance.

Schedule Availability Day & Times

Triggers based on the creation, modification, or removal of Schedule Availability Day & Times in your instance.

Schedule Blocker Day & Times

Triggers based on the creation, modification, or removal of Schedule Blocker Day & Times in your instance.

Schedule Blocker Overrides

Triggers based on the creation of Schedule Blocker Overrides in your instance.

Schedule Blockers

Triggers based on the creation, modification, or removal of Schedule Blockers in your instance.

Schedule Time Offs

Triggers based on the creation, modification, or removal of Scheduled Time Offs in your instance.

Scheduled Event Account Voice Service Details

Triggers when a scheduled event is created to add a voice service. This webhook will report on the Generic Parameters of the voice service being added.

Scheduled Events

Triggers based on the creation, modification, or removal of Scheduled Events in your instance (possibly also execution?)

Service Metadata

Triggers based on the creation, modification, or removal of Service Metadata fields in your instance

Service Metadata Values

Triggers based on the creation, modification, or removal of The values contained within Service Metadata within your instance.

Service Taxes

Triggers based on the creation, modification, or removal of taxes applied to Services.

Serviceable Address Assignments

Triggers based on a Serviceable Address being assigned or unassigned to an account in your instance.

Services

Triggers based on the creation, modification, or removal of Services in your instance.

SNMP OID Thresholds

Triggers based on the creation, modification, or removal of the SNMP OID Thresholds set as part of a Network Monitoring Template in your instance.

SNMP OIDs

Triggers based on the creation, modification, or removal of SNMP OIDs set as part of a Network monitoring Template in your instance.

SNMP Overrides

Triggers based on the creation, modification, or removal of SNMP Overrides set in your instance.

SNMP Threshold Violations

Triggers based on the creation, modification, or removal of SNMP Threshold violations occurring in your instance.

Sonar Support Access Requests

Triggers based on the creation, modification, or removal of Sonar Support Access Requests.

Subnets

Triggers based on the creation, modification, or removal of Subnets or IP Addresses in your instance.

Supernets

Triggers based on the creation, modification, or removal of Supernets within your instance.

System Settings

Triggers based on the modification of System Settings in your instance.

T

Task Template Items

Triggers based on the creation, modification, or removal of Task Template Items in your instance. This trigger relies on Task Templates existing.

Task Templates

Triggers based on the creation, modification, or removal of Task Templates in your instance.

Tasks

Triggers based on the creation, modification, or removal of Tasks in your instance.

Tax Overrides

Triggers based on the creation, modification, or removal of Tax Overrides on a customer account in your instance.

Tax Transactions

Triggers based on the creation, modification, or removal of Transactions created as a result of tax calculations on a customer account in your instance.

Taxes

Triggers based on the creation, modification, or removal of Taxes in your instance.

Ticket Categories

Triggers based on the creation, modification, or removal of Ticket Categories in your instance.

Ticket Comments

Triggers based on the creation, modification, or removal of Comments placed on Tickets in your instance.

Ticket Groups

Triggers based on the creation, modification, or removal of Ticket Groups in your instance.

Ticket Recipients

Triggers based on the creation, modification, or removal of Ticket Recipients in your instance.

Ticket Replies

Triggers based on the creation, modification, or removal of Ticket Replies in your instance

Tickets

Triggers based on the creation, modification, or removal of tickets in your instance.

Triggered Messages

Triggers based on the creation, modification, or removal of Triggered Messages in your instance.

U

Uninventoried MAC Addresses

Triggers based on the creation, modification, or removal of Uninventoried MAC Addresses.

Usage Based Billing Policies

Triggers based on the creation, modification, or removal of Usage Based Billing Policies

Usage Based Billing Policy Free Periods

Triggers based on the creation, modification, or removal of Usage Based Billing Policy Free Periods

User Preferences

Triggers based on the modification of User Preferences by users in your instance.

Users

Triggers based on the creation, modification, or removal of Users in your instance.

V

Vehicles

Triggers based on the creation, modification, or removal of Vehicles in your instance.

Vendor Items

Triggers based on the creation, modification, or removal of Vendor Items in your instance.

Vendor items are specific to Inventory Models associated with specific Purchase Order Vendors, and should not be confused with items ordered through a PO.

Vendors

Triggers based on the creation, modification, or removal of Purchase Order Vendors in your instance.

Voice Service Details

Triggers based on the creation, modification, or removal of Voice Services in your instance.

W

Webhook Endpoints

Triggers based on a Webhook Endpoint being created, modified, or deleted.

Webhook Events

Triggers based on another Webhook Event occurring.

How did we do?

Contact