Table of Contents

April 2025 - Archived Release Notes

Kristen Fiddes Updated by Kristen Fiddes

04/30/2025 05:14 CDT

New Features

  1. Full email content and detailed delivery statuses are now available, improving transparency and tracking across triggered emails, mass emails, and account-level correspondence

    To read more about this feature, click here

Improvements

  1. Improved the layout of error messages in the account Archives modal to display each issue on a single line for better readability

Bug Fixes

  1. Resolved an issue where billing-related triggered messages sent during a Billing Communications Delay were not sent once the delay had ended
  2. Corrected "Communication Tools Defaults" label in System Settings to reflect updated "Communications" terminology
  3. Resolved an issue where the "Messages" link at the top of the Create New Message page incorrectly redirected to the Call Logs page
  4. Resolved an issue preventing the "Link to Service Globally" tool from being able to be used

04/23/2025 18:47 CDT

New Features

  1. Tie Inventory Item to Account Data Service is now available, allowing users to create direct associations between Account Services and Inventory Items

    This feature enhances reporting visibility by linking services to specific hardware—such as routers or radios—and includes our "Link to Service Globally Tool" for bulk associations

Improvements

  1. Replaced the checkbox toggle on the Account Overview layout customization panel with a “Show/Hide All” button for improved clarity
  2. Updated Print to Mail pricing to reflect new rates; the "Cost Calculator" in Print to Mail settings has also been updated accordingly
  3. Updated Calix SMx API processing

Bug Fixes

  1. Resolved an issue where vendor contacts were incorrectly appearing in the 'Contact' field when adding a contract to an account
  2. Resolved an issue that prevented some jobs from being cloned
  3. Removed support for Logs webhook events due to excessive event dispatching
  4. Resolved an issue where address lists on some MikroTik RouterOS inline devices failed to update automatically after account changes
  5. Resolved an issue causing errors when custom fields exceeded 255 characters

04/15/2025 21:43 CDT

New Features

  1. Custom Links can now be configured on Serviceable Addresses and Network Sites

    To learn more about configuring and using Custom Links, click here

Improvements

  1. Optimized data fetching on the Accounts List View to improve performance
  2. Added backend support as a preparatory step for the upcoming feature "Tie Inventory Item to Account Data Service"

Bug Fixes

  1. Refined Calix SMx integration processes to address an issue that caused unexpected service deprovisioning for some subscribers

04/11/2025 18:57 CDT

Bug Fixes

  1. Corrected an issue that prevented sonarPay payment statuses from updating correctly when payments were processed

04/08/2025 20:23 CDT

Improvements

  1. Updated the main menu navigation bar color scheme to improve readability and accessibility
  2. Updated the Accounts icon in the main menu navigation bar for improved visual recognition
  3. Added additional data points for sonarPay transactions, including card type and fee structure details, to support more comprehensive reporting
  4. Updated sonarPay branding and labeling in the Create Credit Card Processor and Create Bank Account Processor modals for consistency across the instance
  5. Updated the 'States to Include in Tax Calculation' field in the Edit Tax Calculation Method modal to display states in alphabetical order
  6. Updated the Chargebacks & Disputes page to display the correct payment portal link based on whether sonarPay or sonarPay Canada (Beta) is in use

Bug Fixes

  1. Resolved an issue preventing the selection of alternate API URLs for the Linxup GPS Tracking Provider integration
  2. Resolved an issue where search terms entered in the Dispatcher View were not filtering job results as expected
  3. Resolved an issue where the Address dropdown in the Scheduled Event modal when using "Assign a serviceable address to an account" was limited to displaying only the first 10,000 serviceable addresses
  4. Resolved an issue where Avalara-generated Account Types appeared as 'undefined' in Settings > Accounts > Account Types
  5. Resolved an issue in the Create Credit Card Processor modal where the Account ID field was mislabeled when selecting ProPay ProtectPay; it now correctly displays as 'Account Biller ID'
  6. Resolved an issue where the Refund option continued to display for payments that had already been fully reversed or voided
  7. Resolved an issue where invoice messages could not be removed through the UI on the Edit Invoice modal
  8. Resolved an issue where the DHCP Server Identifier field would not unset successfully when editing an IP pool
  9. Resolved an issue where the Target Date on a Future Serviceable Address could not be adjusted
  10. Resolved an issue where the Scheduling Week View failed to load for some users
  11. Resolved an issue where clicking the Subnet IP link when viewing an Account's Inventory Items incorrectly redirected to the default page instead of the associated IPAM record
  12. Resolved an issue where services were not reinstated in Calix SMx after an Account's delinquency was cleared
  13. Resolved an issue where the dropdown for custom links—shown when more than five are present—had poor contrast between the text and background color, making the text difficult to read

04/02/2025 19:04 CDT

New Features

  1. Multi-company support is now available within the Calix SMx integration, allowing for more refined network management across different companies


    To read more about this feature, click here

Bug Fixes

  1. Resolved an issue causing services marked "Display on Invoice if amount is zero" to incorrectly appear on invoices; these services will now create transactions during billing runs, ensuring they only appear on relevant invoices moving forward
  2. Resolved an issue causing AVS/CVV payment processing fields to display incorrectly for payments where they did not apply

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